We are pleased to inform you that the personal acceptance of DFN user and server certificate applications will be possible again from Thursday, 14 May 2020 in the IT Center, in the building at Seffenter Weg 23 upper entrance.
After booking an appointment, you can now personally bring your user and server certificate applications from Tuesday to Thursday between 08:00am and 03:00pm.

User and server certificates can now again be handed in personally at the IT Center, Seffenter Weg 23. We are looking forward to it!
Source: Own illustration
Due to the strict regulations, access must be coordinated. This makes it necessary to book an appointment via our online appointment planning tool. Please also remember that your certificate applications can only be accepted upon presentation of an official, valid photo identification.
Please respect the following hygiene rules:
- Wear a mouth and nose guard throughout the building.
- Disinfect your hands after you enter the building, i.e. before you meet our staff.
- Please keep at least 2 meters safety distance.
- We give you a smile, but do not shake hands.
Please do not forget to bring along:
- Completed and signed server or user certificate application
- Official, valid photo identification
- Mouth and nose guard
- Mobile phone to be granted access to the building on site
You will receive detailed information about the procedure with your appointment confirmation. If you have any further questions, please leave us a comment under this blog post or contact us by phone, e-mail or via our chat support.
E-mail: servicedesk@itc.rwth-aachen.de
Contact by phone: +49 241 / 80-24687
Monday to Friday from 07:30am to 06:00pm
Chat support: Monday to Friday from 07:30am to 06:00pm
We are looking forward to seeing you!
Your team of the IT Center
Responsible for the content of this article is Nicole Filla.
I need apply in university but I can’t make correct password, please I want active link to make password to activate access to RWT hotline
Hello Khaled,
thanks for your interest.
Please contact us with any concerns regarding your password from RWTHonline via email: servicedesk@itc.rwth-aachen.de
Kind regards
Your IT Center Blog Team
Guten Tag,
man sollte den Mundschutz unbedingt schon beim Anrufen von draußen vor dem Gebäude anlegen. Damit keine Viren beim Telefonieren nach drinnen übertragen werden.
Grüßi
Jochem
Hallo Jochem Ippers,
vielen Dank für deinen Kommentar und den Tipp. Wir tun alle unser Möglichstes, um gesund zu bleiben und uns gegenseitig zu schützen.
Viele Grüße und bitte bleib gesund!
Das IT Center Blog Team