IT Center Blog

IT Center Help Usability Test – Your Feedback is Important to Us

May 27th, 2020 | by
Dein Feedback ist uns wichtig!

Your feedback is important to us! Take part in the IT Center Help Usability Test!
Source: Pixabay

There’s news! Our documentation portal “doc.itc” will soon be replaced by the new documentation platform IT Center Help.

We are pleased to present IT Center Help, the completely revised successor of doc.itc. The prototype is ready for testing and your opinion is now requested.

With IT Center Help, we provide you with our service-relevant information in a clear and transparent way. The new documentation of the IT Center has not only a completely new design, it also allows you to get instructions and information even faster and more efficiently.

We are now curious what you think of IT Center Help.

Do you find our prototype user-friendly, transparent and informative and does it meet your requirements?

Therefore, we are looking for you as another Friendly User, who will be one the first to have a look at the new documentation platform. Give us your suggestions and feedback. For the digital user test, you will get access to the new website and a questionnaire with tasks you can solve with IT Center Help. Since the test is online, you can take the test from the comfort of your home or your office.

Are you curious and would like to support us with your feedback on IT Center Help? Great – then simply send an e-mail to up to and including Friday, June 05, 2020 and write “Usability Test IT Center Help” in the subject line.

Write us in a short e-mail,

  • whether you are a student, employee, RWTH partner or UKA member and
  • which device and operating system you want to use for the test.

Further details will be clarified in direct contact with you.

Of course, so much commitment will be rewarded: We raffle 5 x 15 € vouchers for the RWTH Shop among all participants. Taking part is worthwhile.

Help us to help you.

Responsible for the content of this article are Nicole Filla and Martin Pieters

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