Kategorie: ‘Announcements’
Restricted opening hours of IT-ServiceDesk on 25.06.2021
Source: Pixabay
Due to an internal event, the opening hours of the IT-ServiceDesk will be restricted on Friday, June 25th 2021.
How you can reach us on this day
By phone from 7:30 am to 4:00 pm:
You can reach us easily and reliably by phone via the number +49 241/80-24680.
By chat from 7:30 am to 4:00 pm:
The “Chat Support” button can be found at the bottom left of our website and leads you directly to us. You can also find this feature in IT-Center Help, on RWTHmoodle and in the RWTHApp (Facilities -> IT-ServiceDesk).
By e-mail:
You can also contact us by e-mail at servicedesk@itc.rwth-aachen.de.
The appointments for the submission of DFN certificate applications remain unaffected by the changes.
Thank you for your understanding. From Monday, June 28th 2021, we will be available again at our usual opening hours.
Responsible for the content of this article is Stéphanie Bauens.
Partner search for RWTH’s electronic services – The Partner-Procedure
Partner search for RWTH’s electronic services
Source: Pixabay
Eduroam, e-mail, VPN, high-performance computing and many more. Students and employees can easily use the electronic services of RWTH Aachen University.
But is it as easy for visiting scientists, external doctoral students, cooperation partners as well as other external persons? Clearly yes! Read the rest of this entry »
IT-SAD: IT Security Awareness Days 2021!
Online and without any registration – the IT Security Awareness Days 2021
Source: TU Braunschweig
Trustworthy IT infrastructure is essential these days, especially when it comes to IT security. But did you know that most cyber attacks take advantage of human vulnerabilities? Terms like social engineering and (spear-)fishing are becoming more and more popular. In other words, IT security is not limited to the implementation of a solid IT infrastructure. In fact, the human factor can be the greatest vulnerability. Accordingly, it is particularly crucial to involve every single user and to educate them about the various threats.
Preparation is Key – Prepare Archive Nodes and Migrate without Worries
Source: Own illustration
In fall, the archive nodes contained in the archive will be migrated. Until then, however, there is still a lot to do. While work is going on behind the scenes on the front end for the new Digital Archive and for the metadata form, among other things, we are also hard at work getting the new infrastructure up and running. But, for our node contacts, too, preparation is key. For this reason, we call on you to use the opportunity and the time until the migration to sift through archive nodes, prepare them if necessary, or even make the decision to part with data that is no longer needed or needs to be kept. In this article you will learn how to prepare your archive nodes for migration. Read the rest of this entry »
Happy Birthday, RWTHmoodle!
Source: Own illustration
Wow, RWTHmoodle is already two years old! On the occasion of this event, we would like to reminisce with you and give you a little preview of the future.
In recent years, digitization has also influenced the way we teach and learn: In addition to purely classroom-based courses with written scripts, as older semesters are still familiar with, digital learning concepts and course rooms are increasingly coming into focus. These are designed to complement existing face-to-face courses, make teaching interactive, and adapt learning to students’ requirements in terms of time. Read the rest of this entry »
Coscine – The new integration platform for research data
Source: Own illustration
Coscine is a platform of the IT Center that supports researchers in working with their research data. Coscine stands for Collaborative Scientific Integration Environment. The pilot phase with the first users has started and will be used for user-oriented further development of the platform.
We are very pleased to be able to briefly introduce the platform to you. Have fun reading! Read the rest of this entry »
Knowledge Sharing develops competencies!
Source: HPC-Wiki
High Performance Computing, or HPC for short, refers to technologies and processes that perform complex computing tasks with high performance. High performance computing involves parallelizing tasks and combining the computing power of multiple systems. HPC is a key technology for our society and for RWTH Aachen University. Typical areas of application are science and research, simulation technology or business intelligence. The size and amount of data that companies work with is growing exponentially and the need to process data in real time is essential for certain purposes.
Microsoft Federal Contract 3.0 meets Campus Teilhabe
Source: Pixabay
On 01.05.2021, the Microsoft Federal Contract 3.0 will take effect. In the course of this, the previous licensing models for Microsoft products at RWTH Aachen University will be changed. In our previous blog posts, we have already reported in detail on the effects of the license change on the use of Microsoft products for work and study on private devices (computers/laptops/tablets).
Today, we would like to present the effects of the license changeon the use of Microsoft products on work-related devices in connection with Campus Teilhabe in the form of a FAQ.
New digital telephone application for telephone systems
Source: Pixabay
On 23rd May 2000 the Nachrichtentechnische Zentrale (NTZ) of the Zentrale Hochschulverwaltung and the Data center merged to the Computing and Communication Center of the RWTH Aachen University. Since then, the current IT Center (formerly the Computing and Communication Center) has been responsible not only for the data network and the services based on it, but also for the telecommunication infrastructure of the RWTH Aachen University, from the network and its connections to the terminal equipment.
Until now, so-called telecommunication applications (TK-applications for short) had to submit analog the application of connections and/or telephones or their relocation. These TK-applications had to be submit by filling out a form, signing it, stamping it, and sending it to the IT-ServiceDesk by internal mail, fax, or scanned by e-mail. Employees then transferred the given data to our system.
As part of the network renewal at RWTH Aachen University, among other things analog telephone connections converted to IP connections. These telephone connections are coupled to the broadband. This change also involves a change of the telephones to pure VoIP (Voice over IP) devices.
