Kategorie: ‘Support, Services & Updates’
Overleaf at RWTH Aachen University
Source: Overleaf
On 6 February 2024, Overleaf officially went into regular operation at RWTH Aachen University. Thanks to the cooperation with the Technical University of Darmstadt (TU Darmstadt), employees with active status at RWTH Aachen now have access to a powerful, web-based LaTeX platform that is revolutionising the creation of scientific documents. This introduction marks a significant step towards more efficient and collaborative research and teaching.
Security in E-mail Traffic 1: Digital Signing
Source: Freepik
Did you know that in June 2024, more than 80% of all incoming emails at RWTH Aachen University were identified as suspicious by the email security defense systems? [1] You may now be thinking of terms such as phishing emails or spam emails.
At some point, every recipient of an email asks themselves the question: How do I know whether the sender address is trustworthy and genuine? On the other hand, every sender asks themselves at some point: How do I know whether my email has demonstrably reached the recipient unchanged? One answer to this is: Always sign emails digitally! We would like to take a closer look at this process with you in the following blog post.
RWTHmoodle – Usage Survey Results
Source: Own Illustration
In the summer semester 2024, RWTHmoodle users once again had the opportunity to evaluate the system and the associated services such as training and support services.
The usage survey started on June 17, 2024. In total, around 36,300 people who actively used at least one course room in the summer semester 2024 were invited to take part in the RWTHmoodle usage survey. 1,750 users accepted this invitation.
Induction: Fit for the IT-ServiceDesk
Data Privacy on the Internet: Protect Your Privacy
Source: Freepik
In our digital age, digital data has become the most valuable asset. Every click, every search query, every ‘Like’ are collected and analysed. For many companies, this data is of inestimable value, for example in order to better understand target groups, place personalised advertising, etc. However, while companies can use this data to boost their business, criminals also have a keen interest in such data, as any of this information can potentially be used to cause harm. From identity theft to financial losses – the risks are numerous. Protecting your own data is therefore more important than ever before. In this blog post, we would like to give you a few suggestions on how you can protect your privacy on the internet.
New Milestone Reached – RWTHgpt
Source: IT Center and CLS
It’s done: Since July 16, 2024, RWTH Aachen University has been one of the first universities in Germany to offer a new service – RWTHgpt. This makes RWTH one of the pioneers in the university-wide use of artificial intelligence. In this article, we introduce you to the new AI tool, which is being developed and made available by the IT Center in cooperation with the Center for Teaching and Learning Services (CLS).
TreMoGe – Your Central Anchor
TreMoGe Source: Own illustration
Dear students of RWTH Aachen University,
Do you need help setting up eduoram on your mobile device, for example? Are you still struggling to set up Multi-Factor Authentication (MFA) for RWTH Single Sign-On or are you looking for help installing certain software? Simply make an appointment for the “Treffpunkt mobile Geräte” (TreMoGe) – we will help you configure our IT services in peace and time and are available to answer your questions.
Basics at RWTH: IdM Selfservice
Source: Freepik
The IdM Selfservice is the first port of call when it comes to accounts and passwords. The token manager, which you need to set up multi-factor authentication, is also integrated there. This makes Selfservice the heart of your data management. And because it is so important, we would like to introduce you to Selfservice and its navigation points.
Rwthapp Relaunch: Your Feedback is Needed
Source: Own illustration
More than a year has already passed since the relaunch of RWTHapp on 3 April 2023. In this blog post, we want to give you an insight into what has happened since then and what the future holds for RWTHapp. Your opinion is particularly important to us. Which is why at the end of the post you will also find out how you can directly influence the further course of development and maybe even win a little something by doing so
Help, My Email Password Was Compromised!
Source: Freepik
In the digital world, email accounts are a central part of our lives. If your email password has been compromised, it can have serious consequences: A hacked email account gives cybercriminals the opportunity to send phishing emails with fraudulent links to your family members, friends and addressees in your name.
In this article, you will learn how you can better protect your accounts and devices to prevent them from being compromised.
