Kategorie: ‘Support, Services & Updates’
Firewalls – The OSI Model
Welcome to the third and final part of our blog series on firewalls! In the first post we looked at the role of firewalls, and in the second we looked at the types of firewalls. In this post, we take a look at the OSI model (Open Systems Interconnection Model) and the different levels at which firewalls can operate.
Halloween: The Nightmares of Cyber Security
Fear. A feeling that probably all of us are familiar with. Especially around Halloween, the potential for scares increases. Be it the fear of disguised, made-up figures or even the worry that your sensitive data will fall into the hands of unauthorized persons. Perhaps it’s no coincidence that October of all months is IT Security Month? In this article, we take a look at a few “IT horror stories”, how you can protect yourself from them and share some interesting figures.
Email Security – Evaluation and Application of the SPF Policy
In this post of our email security series, we would like to inform you about an upcoming tightening of the SPF policy that will apply to RWTH Aachen University as of December 5, 2024. The change will prevent RWTH email addresses from being used as sender addresses by mail servers outside of RWTH Aachen University in the future. This will further increase email security at our university. Please note that this article is mainly intended for mail administrators of RWTH institutions. (*)
Women in IT: FEMTEC Career-Building Program
Welcome to the third post in our blog series about women in IT. In the first post, we looked at the challenges women face in the tech industry and how they successfully overcome them. The second post was dedicated to the success stories of historical and modern women who have made significant contributions to the IT field. Today we present the FEMTEC Career-Building Program, which prepares female STEM students at RWTH Aachen University for challenging careers in business and science.
Omnichannel Telephony: Bilingualism
After around three successful years with our omnichannel system, we are taking the next step: in order to meet the modern requirements of an international university, we are making our telephone system bilingual to make communication more efficient and user-friendly. But what exactly does that mean? And what is behind our omnichannel system?
IT Center Satisfaction Survey 2024 – Your Opinion Counts!
This week our IT Center Satisfaction Survey 2024 started. This survey is aimed at all people who use the services of the IT Center.
In order to continuously improve the quality of services and support through our various communication channels, we conduct a satisfaction survey every year. The survey is anonymous.
Basics at RWTH: E-Mail
As part of our blog series “Basics at RWTH”, today we are introducing you to the RWTH e-mail service, which is essential for your daily communication in everyday university life. We have compiled the most important information for you so that you can get started quickly and easily with your e-mail inbox – if you haven’t already done so.
RWTH Welcome Week – On Site For You!
This year, RWTH Aachen University is once again welcoming new international students with the traditional Welcome Week. The events offered them an ideal opportunity to get to know the services and processes at RWTH better.
We at the IT Center were also there on September 25, 2024, as a point of contact at the Freshers’ Fair as part of Welcome Week. In this blog post, you can find out how the successful exchange with students went.
Welcome to the Winter Semester 2024/2025!
How can time pass so quickly that we are already seeing each other again for the new winter semester? Or that we are meeting for the first time.
Whether “old” or “new” – we would like to welcome you all to the winter semester 2024/2025.
Studying has become much more digital in recent years. Laptops, tablets and smartphones have become indispensable.
Are you already connected?