Kategorie: ‘Support, Services & Updates’
Nice to Know: eduroam
eduroam – a word you will comes across quite often at the RWTH Aachen University. Whoever uses this service can hardly imagine a life without it. You are unsure what eduroam is all about and perhaps have difficulties setting it up? Do not worry! In today’s “Nice to know” post we will tell you everything you need to know about it and show you how to use this IT service aswell.
Nice to Know: Things You Should Know about the RWTH E-mail Address and the RWTH Service Account

Source: Pixabay
In our “Nice to know” posts we provide useful tips about IT services at RWTH Aachen University. Did you ever wondered how to set up an e-mail client or what “role administration” actually is? Well, this series will provide you with answers to all your questions. In todays article, we will take a closer look at RWHT e-mail addresses.
Nice to know – Name change
You can easily change some of your personal information via the Selfservice. For example, you have the possibility to change your address and your contact e-mail address on your own. But what about a name change? Whether due to a change in your life or a simple spelling mistake in your name, a name change is sometimes not inevitable. In this case, you cannot make the change yourself, but in today’s “Nice to know” article we will tell you what to do to make a name change.

Your name is not spelled correctly or has changed? Now a name change is necessary. You can read how to do this here!
Quelle: Unsplash
Nice to know: sciebo
In today’s “Nice to know” article we would like to introduce another special service that you can use as a member of the RWTH Aachen University: the cloud service sciebo.
Sciebo – the campus cloud
Sciebo is a free cloud storage service for research, study and teaching. The service enables the automatic synchronization of data on different end devices. You can not only share your data with other users, but also work together on documents. Each user has 30 GB of free storage space available. For research projects, project boxes of up to 2 TB are provided. Employees can even increase the quota of 30 GB to 500 GB on their own.

Welcome to sciebo
Source: Sciebo
Old Link, New Structure – Our RWTHmoodle Documentation is Now Available in IT Center Help!
How do I create a course room? Who can use RWTHmoodle? And how do I upload a video?
For these and many more questions about RWTHmoodle we have built up a comprehensive documentation since the start of the teaching and learning platform in summer semester 2019. Here, our users can find many answers and, with the help of click-through instructions, create and try out activities in the RWTHmoodle course rooms themselves.
Curtain up and Stage Clear for IT Center Help!
Goodbye doc.itc! Hello IT Center Help!

IT Center Help – Here you will find answers to your questions. No matter if it is about eduroam or RWTHmoodle. Find instructions and information easily, fast and comfortable. (help.itc.rwth-aachen.de)
Source: Own illustration
It is time! We have been waiting for this for a long time and could hardly wait. We have designed, developed, tested, optimized and asked for your feedback. IT Center Help is now officially the new documentation platform of the IT Center of RWTH Aachen University. Here you can find all information about the IT Center Services, instructions for applications for study and teaching and much more.
With the Go Live of IT Center Help we also say goodbye to our documentation portal doc.itc.rwth-aachen.de. For more than six years, we have been providing information about IT Center Services and instructions for you here.
Now we want to support you with IT Center Help on a new page with a modern look and a user-friendly interface in the matter of IT services.
Nice to Know: The First Steps in GitLab at RWTH Aachen

GitLab at the RWTH? No problem. With two instances and in compliance with the license terms, you can create versioned software projects.
Source: git.rwth-aachen.de
GitLab is a version management system that allows you to version software and web projects. Developers can store and document versions of their code here. You can then organize, host, and manage them in digital archives. This is why GitLab is often referred to as a Version Control System, or VCS for short.
Nice to know: The role manager
In our new blog series “Nice to know” we would like to give you some detailed insights into our services. This blog post is about role management.
Relaunch of the Documentation Portal
Documentation Portal Becomes IT Center Help

The documentation portal has served its duty. After many years of good service, the successor is already in the starting blocks. (doc.itc.rwth-aachen.de)
Source: Own illustration
What began a good six years ago is now taking on a new form. Join us on a short trip down memory lane – and back on the road to the future.





