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IT Center Blog

Kategorie: ‘Support, Services & Updates’

Changed Opening Hours – December 8, 2023

December 4th, 2023 | by
Opening hours in a yellow speechbubble

Source: Freepik

Due to an internal event, the IT Center will only be open for you during limited opening hours on Friday, December 8, 2023. Read the rest of this entry »

Internship Abroad in Malta

November 29th, 2023 | by
Yasin holds smiling his Erasmus plus certificate

Source: Own illustration

Our apprentice, Yasin Kalem, who has already given us an insight into DiMa apprenticeship in the past, was able to complete an internship abroad in Malta as part of the apprenticeship and Erasmus+ program. He spent a total of five weeks on the Maltese islands, where he worked as a “Business Development Manager” at the esports academy “Level Academy Malta”.

He has summarized everything he experienced there for us.

Read the rest of this entry »

Warning About Free Outlook Apps

November 24th, 2023 | by
Exclamation mark with e-mails

Source: Freepik

Attention! Microsoft has released new free apps for Outlook. However, the new Outlook apps store your login data (login name and password) in the Microsoft cloud. Emails are also transmitted to Microsoft without your consent.

Therefore, business use is prohibited for information security and data protection reasons. We also strongly advise against private use.

License-based Outlook programs, for example from Microsoft Office, and the Outlook Web App (OWA), which can be opened via a browser, are not affected. These may continue to be used. There are currently no security concerns, as these applications communicate directly with the RWTH Aachen University mail servers and no data is transferred to the Microsoft cloud.

We have put together a short FAQ for you on what you should know about this.

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WestAI: The AI Center in Western Germany

November 24th, 2023 | by
WestAI logo in white on pink gradient

Source: WestAI

Artificial intelligence (AI) is driving technological progress at an unprecedented speed, revolutionizing numerous industries and opening up enormous potential for the automation of intelligent tasks or the development of completely new products and services. While the introduction of AI is progressing rapidly in other parts of the world, Germany is still lagging far behind in both business and science, even though AI is considered a relevant topic by most. This is due to a lack of access to hardware resources and adequate services to support users, combined with a research gap in the development of scalable methods and systems.

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Discover with us: The diversity of the IT Center!

November 17th, 2023 | by
Business man catches star

Source: Freepik

Hello knowledge explorers!

There is so much to explore in the almost infinite worlds of the IT Center. We want to share with you exactly what fascinates you the most on our IT Center blog.

Read the rest of this entry »

Changing Shared User Data When Logging in to Services

November 10th, 2023 | by
Nutzerdaten

Source: Freepik

Currently you are being asked for your consent when logging in to services.

Why is this happening?

IDM.nrw is a project of the Digital University NRW. The aim is to lighten the effort for universities to access and provide services to each other throughout NRW.

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University Development Plan

November 8th, 2023 | by
Picture of a large white old building

Source: Alexander Müller

As the central IT institution of RWTH Aachen University, the IT Center makes a significant contribution to the effective, efficient, and secure operation of the university’s IT infrastructure. As an integral part of a technical university with a focus on teaching, research and infrastructure, our primary goal is to develop IT service management processes that are adapted to the specific requirements and needs of RWTH Aachen University. In this context, the university development plan also plays an important role for the IT Center, as it not only forms the basis for RWTH’s strategic development planning, but also significantly influences the direction and further development of the IT Center.

 

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Webex – English: A Little Glossary

November 6th, 2023 | by
Drawing of students learning and reading books

Source: Freepik

The Webex app has been in regular operation since November 2, 2023. We have already informed you about the first steps in using Webex and the most important functions in two blog posts. In this last blog post in the Webex series, we would like to introduce you to a few Webex technical terms and explain the functionalities behind them.

 

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Welcome, Webex!

November 2nd, 2023 | by
Drawing of video communication via multiple devices

Source: Freepik

Today, Webex was activated RWTH-wide. All employees can now use the cloud-based messenger and team collaboration app from Cisco Systems.

In the first blog post about Webex, we familiarized you with the first steps. You now know how to install the app and how to log in afterwards.

But what features does Webex offer and how exactly are they used? We will answer these questions in the following article and introduce you to the four most important functions for using Webex at RWTH Aachen University: Softphone, Chat Collaboration, Cloud Calling, and Meetings.

Read the rest of this entry »

RWTHmoodle: New Features and Plugins in Pilot Operation

October 27th, 2023 | by

Since 2019, RWTHmoodle has been part of everyday teaching and learning and is constantly being further developed to make E-Learning easier for students and teachers.
This winter semester, there are four new features as well as two plugins that can be tested in pilot operation by interested teachers.

In September, all professors and academic staff received an e-mail to find test subjects for the new plugins. At the end of the pilot phase, an evaluation will be conducted to decide whether the plugins will be used permanently.

You can find out which pilot plugins and innovations these are in the
following blog post.

 

Read the rest of this entry »