Kategorie: ‘IT-Managers’
Datensicherung.NRW x Commvault – The Kick Off Event
A project of DH.NRW
Source: Datensicherung.NRW
Datensicherung.NRW continues to grow.
Data Protection by NRW Universities for NRW Universities is the approach used to design the state-wide service.
Now that 29 universities have joined the consortium, another big player from the data protection sector has joined: the software manufacturer Commvault, offered by the systems house Cancom.
On 20.09.2021 the digital kick off for the cooperation took place. Details about the kick off can be found in this article.
IT Center Satisfaction Survey 2021 – Your opinion counts!
Source: Freepik
This week our IT Center Satisfaction Survey started. This survey is aimed at all people who use the services of the IT Center. In order to continuously improve the quality of services and support through our various communication channels, we conduct a satisfaction survey every year. The survey is anonymous.
Selfservice – The New Design
Since 7th October 2021, Selfservice shines in a new modern look. Usability was also considered and optimized during the redesign.
In our first blog post announcing the redesign of Selfservice, we briefly explained what Selfservice is, what it’s for, and how you can sign up. You can also see there the old design.
A bit back to normality: The NHR4CES team event in presence at the IT Center
#Safetyfirst – Events at the IT Center
Source: Own illustration
In November 2020, RWTH Aachen University together with TU Darmstadt were accepted into the National High Performance Computing Network (NHR Network). RWTH Aachen University and TU Darmstadt, together with the other six computing centers in the NHR network, are creating optimal framework conditions by establishing a joint infrastructure and offering the best possible support for high-performance computing for scientists* at German universities.
Within the framework of NHR4CES, new structures and new teams are being created to conduct joint, cross-university research and user support. A good cooperation between the colleagues from Aachen and Darmstadt is essential to ensure the success of the project. For this reason, we have organized a team event for the employees of both locations on September 08, 2021, to enable the best possible start by getting to know each other personally.
RWTHjupyter goes into regular operation
Source: Unsplash
Hip hip hurray! The time has come: RWTHjupyter will become an official service of the IT Center starting with the winter semester 2021/2022!
How this came about and what this means for you, you can read here.
IT-SAD: The IT Security Awareness Days in the winter semester 2021!
Online and without any registration – the IT Security Awareness Days
Source: TU Braunschweig
IT is all around us. We use it in our free time and at work, both at home and on the road. The possibilities it offers us are almost unlimited. But with these possibilities also comes great responsibility, as the use of IT is not always without risks. Cyberattacks are no longer isolated incidents and can affect anyone. With more attacks, there is a need for more IT security and a higher level of awareness. For this reason, several German universities are campaigning for greater awareness in this field.
In order to raise awareness, several German universities have now joined forces for the second time to organise the IT Security Awareness Days. During this online event series, a total of 24 lectures on the topic of information security will be held from 4 October to 12 November 2021. The following universities are actively involved: TU Braunschweig, TU Darmstadt, Uni Hildesheim, KU Eichstätt-Ingolstadt, Uni Göttingen/GWDG, Uni Marburg, Uni Osnabrück, Leuphana Universität Lüneburg, Uni Duisburg-Essen, Uni Köln. The series of events is open to the public. A registration is not required.
HPC Consultation Hour – Our experts will answer your questions
Source: Own illustration
The IT Center operates one of the fastest supercomputers in Germany. CLAIX is available to RWTH students in the context of teaching as well as to researchers from all German teaching and research institutions.
The IT Center’s High Performance Computing (HPC) group provides users with methodological support for the efficient use of CLAIX. In addition, the colleagues assist with serial and parallel programming, debugging, correctness analysis, runtime analysis and tunings.
Onboarding – Digitally and with Heart
Xuan Nguyen and Patrick Wawoczy in interview
Source: Own illustration
On board in financial management
Patrick Wawoczy has been working in financial management at the IT Center since April 1 and Xuan Nguyen since May 1. In this interview, the two tell us how they experienced their first time at the IT Center, how their induction went and what it’s like to get to know their colleagues digitally. Read the rest of this entry »
Restricted opening hours of IT-ServiceDesk on October 1st 2021
Source: Pixabay
Due to an internal event, the opening hours of the IT-ServiceDesk will be restricted on Friday, October 1st 2021.
How you can reach us on this day:
- By phone from 7:30 am to 4:00 pm: You can reach us easily and reliably by phone via the number +49 241/80-24680.
- By e-mail: You can also contact us by e-mail at servicedesk@itc.rwth-aachen.de.
- Chat support is closed on this day.
On this day, longer waiting and processing times must be expected, as not all employees are available due to the in-house event.
We therefore ask for a little patience on the phone.
Thank you for your understanding. From Monday, October 4th 2021, we will be available again in full staff at our usual opening hours.
Responsible for the content of this article is Kerstin Kesper.
Background knowledge on the research data storage
Source: Pixabay
We already reported on the commissioning of the new research data storage system at the beginning of the year. In this article, we take a closer look at the process level of the storage system.
