Efficient License Management With Software Asset Management

Source: Freepik
Software has become indispensable for businesses of all types and sizes these days. From communications to project management to data analytics, companies rely on a variety of software solutions to efficiently run their day-to-day business operations. However, managing and controlling software licenses can be a real challenge. And that’s where Software Asset Management (SAM) and its tools come in. In this blog post, we would like to discuss how SAM tools can effectively support license management.
Requesting User Certificates via the RA Portal – Info for End Users

Source: Freepik
As of August 15, 2023, you can request user certificates from GÉANT/TCS in the RA portal. The DFN-PKI Global used so far will cease operation on August 30, 2023.
User certificates function like a digital ID card. They are personal, which means that you can uniquely identify yourself as a user. You can use them to sign documents or e-mails and thus prove that you personally digitally signed a document or sent an e-mail.
You need a user certificate for your e-mail address? You already have a user certificate from DFN-PKI Global? How do you proceed now? In this blog post we would like to provide clarity and answer these and other questions on the subject.
Requesting User Certificates (S/MIME) via the RA Portal – Info for IT Admins

Source: Freepik
Yesterday, August 15, 2023, the RA portal (ra-portal.itc.rwth-aachen.de) was additionally enabled for the issuance of user certificates in the GÉANT/TCS (PKI). From August 30, 2023, it will no longer be possible to apply for new user certificates via DFN-PKI Global, as it will cease operation. Until August 29, 2023, there will thus be parallel operation with the well-known “DFN-PKI Global” service. All certificates issued until then will nevertheless retain their validity status for a maximum of 3 years after certificate issuance. In this blog post you can find out what tasks will now arise for IT administrators. Read the rest of this entry »
The IT Center Greets Its New Trainees

Source: Freepik
This year, we are once again very pleased to welcome our new trainees.
As a training company of RWTH Aachen University, we give enthusiastic young talents the opportunity to learn and grow in a dynamic and future-oriented environment. This year, we are very pleased to welcome a total of 11 new trainees at the IT Center, who now look forward to their exciting apprenticeships as IT specialists for system integration (FiSi), management assistants for office management (KfB), management assistants for dialog marketing (DiMa), and mathematical-technical software developers (MATSE). Read the rest of this entry »
Digital Wellness: A Healthy Relationship with Technology

Source: Freepik
In our fast-paced age, it’s obvious that technology has penetrated deeply into our daily lives, providing us with a multitude of benefits and opportunities. However, it is important to maintain a healthy and nurturing digital lifestyle in order to maintain a mental and physical well-being and find a balanced relationship between our online and offline worlds. In this blog post, we explore the importance of digital well-being and provide practical tips on managing screen time, using technology mindfully, and achieving a healthy balance between our virtual and real lives.
Help, My Title in RWTHcontacts Is Wrong

Source: Freepik
On June 27, 2023, RWTHcontacts replaced the old CAS CAMPUS directory and is now the new, leading directory for personal and organization data at RWTH Aachen University. On RWTHcontacts, the information from the Directory of Organizations and People is displayed.
To ensure that academic titles of persons are also displayed correctly, Identity Management obtains its data from various systems. But more about this later.
News From the ACI Expert Panel

Code lines
Source: Own illustration
Every year, the ACI expert panel meets – as we have already reported to you in previous years. Each time the focus is different. And now, there has been another meeting: On June 21 and 22, 2023, the ACI expert panel met in Ehingen on the Danube. Once again, the meeting was attended by employees of the IT Center as well as representatives of the manufacturer Cisco and Cisco customers from the public and private sectors throughout Germany.
Find out what this year’s meeting was all about.
Happy Birthday – 3 Years of IT Center Help!

Source: Freepik
Since July 2020, the documentation portal IT Center Help accompanies you and us. In this portal you will find answers to your questions about the IT Center’s IT services, such as eduroam, RWTHmoodle or HPC. Especially as new students or employees it is often difficult to find your way through the IT jungle. Among other things, illustrated step-by-step instructions and FAQs are available to help you.
As the IT service provider of RWTH Aachen University, it is very important to us to make our IT services as easy to understand as possible. To give you an insight into IT Center Help and at the same time celebrate the third birthday of the documentation portal, we would like to take you on a short time travel with this blog post.
Happy System Admin Appreciation Day!

Source: Freepik
Today, we would like to take the opportunity of “System Admin Appreciation Day” to say a big thank you to all system administrators! You are just irreplaceable!



