Categories
Pages
-

IT Center Blog

Schlagwort: ‘KI’

KI:connect.nrw – In Use Throughout the State

January 21st, 2026 | by
a robot with open books under floating symbols of education, technology, science, and communication on a light blue background

Source: Own Illustration

A lot has happened since our last post on the KI:connect.nrw project. More and more universities in North Rhine-Westphalia are joining the project, which enables state-wide, data protection-compliant, and legally secure access to generative AI via the central web application KI:connect.

 

Read the rest of this entry »

Why Acceptance Research is so Important in IT

January 7th, 2026 | by
Conversation between chat bot on screen of phone and customer

Source: Freepik

IT systems have become an integral part of our everyday lives. They simplify work processes, enable communication, and drive digital innovation. And yet, many IT projects fail not because of technical hurdles, but because they are not accepted by users. This is precisely where acceptance research comes in.

Read the rest of this entry »

KI:connect.nrw: 2025 in Review

January 5th, 2026 | by
a robot with open books under floating symbols of education, technology, science, and communication on a light blue background

Source: Own Illustration

We have reported on KI:connect.nrw several times on this blog, most recently in October when it reached a milestone of over 350,000 potential users at universities in North Rhine-Westphalia. Now we look back on the year 2025, in which KI:connect.nrw has developed from a pilot project into a statewide AI infrastructure that covers almost the entire university landscape in North Rhine-Westphalia.

Read the rest of this entry »

WestAI: Review, Exchange, and Outlook – An Overview of the Consortium Meeting

December 3rd, 2025 | by
Logo of WestAI

Source: WestAI

The AI Service Center WestAI, funded by the Federal Ministry of Education and Research (BMFTR, formerly BMBF), is one of four nationally funded AI service centers in Germany and is a central point of contact for applied artificial intelligence in North Rhine-Westphalia. The center aims to accelerate the transfer of AI research into practical applications and, in particular, to provide small and medium-sized enterprises and research teams with low-threshold access to modern AI technologies.

In this blog post, we take a look at the current role of WestAI, summarize the most important results of the latest consortium meeting, and provide an outlook on the further developments planned for the coming years.

Read the rest of this entry »

Basic AI Supply in North Rhine-Westphalia: How the IT Center Is Contributing With KI:connect.nrw

November 26th, 2025 | by
a robot with open books under floating symbols of education, technology, science, and communication on a light blue background

Source: Own Illustration

Artificial intelligence is developing rapidly at universities in North Rhine-Westphalia. To ensure that they are well positioned in the long term, common technical foundations and responsible solutions are needed.

A new paper by Digitale Hochschule NRW (DH.NRW) describes precisely this approach. It shows how basic AI services can be established for all universities in North Rhine-Westphalia.

Read the rest of this entry »

Ritchy – Your Opinion Matters!

November 24th, 2025 | by
Head of a raccoon

Source: Own Illustration

Since April 2025, our chatbot Ritchy has been available to assist you around the clock, even after our regular support hours. It provides answers, tips, and suggested solutions, and is designed to complement our personal customer support services.

We have already introduced Ritchy in a previous blog post and explained its advantages and special features.

If you would like to learn more about our chatbot, we highly recommend taking a look at this article.

 

Read the rest of this entry »

Learning with AI – How effective is it really?

November 14th, 2025 | by
4 people learning with AI

Source: Freepik

AI systems are revolutionizing the way we absorb information and process knowledge. Examples include voice assistants such as Siri and Alexa, learning platforms such as Duolingo, a wide range of commercial AI chatbots, and, in a university context, RWTHgpt and Ritchy at RWTH Aachen University. These technologies use machine learning to provide personalized learning experiences tailored to the needs of individual users.

But the key question is: How can AI be used in a way that truly improves learning and is not counterproductive?

 

Read the rest of this entry »

AI Governance & Ethics – A Responsible Future

November 5th, 2025 | by
Robot and human being shaking hands

Source: Freepik

AI-supported applications are changing the way we work, learn, and conduct research. Whether it’s text generation, data summarization or automated data analysis, AI-supported applications can simplify many work processes and open up new opportunities. This also applies to research, teaching, and administration.

Read the rest of this entry »

Ritchy Explained – How the Chatbot Works & How to Get the Most Out of It

October 27th, 2025 | by
Head of a raccoon

Source: Own Illustration

In our last post, we introduced you to Ritchy, the IT-ServiceDesk’s AI-powered support chatbot. If you’re not yet familiar with Ritchy, we recommend reading the first post first. There you can learn more about the background and development of the chatbot.

When you select the support chat function on our IT Center website, in IT Center Help, or directly in RWTHmoodle, you can now choose whether you want to chat with Ritchy or with the IT-ServiceDesk staff. But if you’ve been wondering how Ritchy works in detail, we have the answer for you in this post.

 

Read the rest of this entry »

Digital Courtesy With Consequences – The Ecological Footprint of AI Chats

October 13th, 2025 | by
Digital illustration: Two hands made of blue light points and lines hold a small plant with two leaves against a dark background.

Source: Freepik

Artificial intelligence has become an integral part of everyday life for many university members. Language models such as ChatGPT provide support in writing scientific texts, programming, research, and translations. RWTH Aachen University also has a powerful AI system at its disposal in the form of RWTHgpt, which can be used in a variety of ways. While the technical possibilities are constantly growing, another question is increasingly coming into focus: How sustainable is our use of AI?

Read the rest of this entry »