Kategorie: ‘Insight IT Center’
Microsoft Office at RWTH: An Overview

Source: Unsplash
Progressive digitalisation and flexible adaptation to new circumstances have significantly changed everyday working life, studies and research at RWTH Aachen University since spring 2020. Without the right tools, communication and collaboration between members of RWTH would have been much more limited in times of home office and distance learning.
The Printing Service at the IT Center Is Extending Its Hours!

Source: Own illustration
We have great news for you! Starting April 1, 2025, we are extending our hours: The printing service will be available Monday to Friday for RWTH institutions!
The ITSSM Department in Focus: IT Services & IT Security

Source: Alexander Müller
The IT Service & Security Management (ITSSM) department plays a key role in the establishment, control and further development of IT service management processes and security processes in the IT center. The processes support service provision, service operations, IT security, reporting and support. In the following blog post, we take a closer look at the department’s areas of work.
IT-ServiceDesk: You ask, We Help

Quelle: Eigene Darstellung
A smooth working day for employees and students often depends on how quickly and effectively their technical problems can be solved. This is where we, the IT-ServiceDesk, come in. To help you understand how we work and give you the best possible support, we have put together a few tips for you.
DataStorage.nrw – How Do You Find out When Your Research Data Will Be Migrated?

Source: DataStorage.nrw
Preparations for the DataStorage.nrw connection are currently in full swing. Until the wait is over, we would like to prepare you for what the migration will look like for you on the Coscine platform. This way you can see at a glance whether your research data is currently being migrated.
Tell-a-Fairy-Tale Day 2025

Source: Freepik
Today, February 26, is that time again: “Tell-a-Fairy-Tale Day” invites you to immerse yourself in the magical world of stories. This special day reminds us how powerful stories can be – and not just in storybooks, but also in the world of IT. They found their way into the digital world early on and still characterise gaming culture today. But how do fairy tales influence game development? And what parallels are there between classic narrative structures and modern games?
IT ServiceDesk: A Look Behind the Scenes

Source: Own Illustration
For many customers, IT support often looks like this: A click of a call or an email to the IT-ServiceDesk, and a short time later the problem is solved. But what happens behind the scenes to ensure that everything runs smoothly? In this blog post, we provide an insight into the varied day-to-day work of the IT-ServiceDesk.
Women in IT: Women at the IT Center

Source: Freepik
This post concludes our blog series “Women in IT”, which we have published over the last few months. In the previous posts, we have already highlighted the challenges, success stories and initiatives for women in IT. Today, we would like to present the Women at the IT Center event, which is not only another highlight in our series, but also further promotes networking and equality in the IT sector.
Zero-Day Vulnerabilities

Source: Own Illustration
Imagine working every day on a computer that seems to run smoothly. Everything works as usual – until one day a security problem is discovered that nobody knew about. Suddenly, a security vulnerability is discovered that attackers have known about for weeks or even months and taken advantage of undetected. This type of vulnerability is known as a zero-day vulnerability. In this blog post, we’ll explore what exactly zero-day vulnerabilities are, why they are particularly dangerous and how best to deal with them.
IT Center Annual Review 2024

Source: Freepik
The year 2024 is drawing to a close – a year full of exciting projects, successful collaborations and unforgettable moments at the IT Centre. From innovative events and new partnerships to internal team celebrations and significant changes and new ones, the year was characterised by growth, collaboration and joint development. In our annual review, we take a look at the highlights, changes and successes that made our year so special.


