Kategorie: ‘Students’
Renewed Certification of the Service & Communication Division
![Lettering "quality wins"](https://blog.rwth-aachen.de/itc/files/2022/05/quality-g7b83f6db7_1920-1-300x137.jpg)
Source: Pixabay
The IT Center wants to offer you the best possible support in all IT situations. The Service & Communication division, which provides 1st-level support, among other things, undergoes regular external audits to ensure that this is the case.
What happens? Read for yourself!
Insider Threat: The Threat from Within
![Person in front of monitor](https://blog.rwth-aachen.de/itc/files/2022/05/work-gb3cbbce36_1920-300x200.jpg)
Source: Pixabay
In an increasingly digitalized world, cyber threats are playing an ever greater role. The pandemic and working at home also favor these threats. In the last two years, the number of cyber attacks has increased sharply. This is also confirmed by a study by EY (german only). The human factor plays a major role in this context. But what if the threat itself comes from within the company’s own ranks? So-called insider threats are often underestimated by many companies and organizations. Yet the effects of such a threat can be devastating. Read the rest of this entry »
Microsoft 365 at RWTH Aachen University
Meetings with colleagues, joint coffee breaks, self-organization during studies and exchange with fellow students – all of this would not have been so easy since spring 2020 at the latest without progressive digitization and continuous and flexible adaptation to the circumstances.
Whether in teaching, research, studying or everyday work – without the right tools, communication and collaboration between members of RWTH Aachen University is significantly more difficult in times of home office and distance learning. Read the rest of this entry »
RWTHapp 2.0 – Test the Beta Version now!
The relaunch of the RWTHapp is getting closer and closer! In November and December 2021, you already had the opportunity to put the alpha version of the RWTHapp 2.0 through its paces and give us your feedback.
We would like to take this opportunity to thank you again for your active participation – your feedback was and is enormously important for the further development of the app and has shown us in one or two places where exactly there is still a need for optimization.
Based on your feedback, we have turned the RWTHapp upside down again and made further adjustments. Now we would like to give you the chance to test the beta version of the new RWTHapp. Read the rest of this entry »
Well represented: IT Center at ISC22
For two years the ISC High Performance conference could not take place as usual. Now it is back in a hybrid form and with top-class guests in lectures, tutorials and workshops that move the industry. From May 29 to June 2, ISC High Performance will take place in Hamburg. Following the motto Transforming the future, the international conference for High Performance Computing (HPC) focuses on the most important developments and trends in the fields of HPC, machine learning and high-performance data analysis.
New Design and new Features – the new Chat
Since 2015, in addition to phone and personal support, the IT Center’s Service & Communication department has also been providing chat support. By using this service, you can get in touch with the IT Center’s support team quickly and easily.
By now, our chat support has become indispensable. No matter whether you have questions about RWTHonline and RWTHmoodle, are surfing the IT Center website or visiting our IT Center Help documentation portal, you can send us your questions with just one click on the Chat Support button at the bottom of the screen. Many of your concerns can already be solved quickly and conveniently via this channel. Due to the increased number of enquiries, our availability via Chat Support was extended in March 2020. As of this date, you can reach us via chat from 7:30 a.m. to 6:00 p.m.. In addition, the chat support has now also been connected to our omnichannel system.
Cable Tray Conversion – Turmstraße Construction Site
Starting May 2, 2022, the construction site for the major demolition and new construction of the Turmstraße bridge will begin and is expected to be completed in December 2023. The bridge has exhibited significant damage since 2013 and is continuously deteriorating. Due to a performance audit commissioned by the city of Aachen and an expert opinion, these damages cannot be rehabilitated. Therefore, the city of Aachen has decided to first demolish the bridge and then rebuild it. Further information about the construction site are available on the official website of the city of Aachen. Read the rest of this entry »
IT-SAD: IT-Security Awareness Days 2022
![Logo of IT-SAD](https://blog.rwth-aachen.de/itc/files/2022/04/IT-SAD-300x72.png)
Source: TU Braunschweig
From the 2nd to the 19th of May 2022, the IT Security Awareness Days will take place for the third time. During these three weeks, a total of 17 online lectures will be held on the topic of IT security (only conducted in the German language). The lectures will be organised by various universities.
So far, the TU Braunschweig, TU Dresden, KU Eichstätt-Ingolstadt, Uni Göttingen/GWDG, Uni Osnabrück, Uni Duisburg-Essen and the Uni Köln are actively involved. Read the rest of this entry »