IT Center Blog

Onboarding – digitally and with heart

July 7th, 2021 | by


New employees in home office

Smiling people in digital meeting with head sets.

Digital onboarding together and with heart.
Source: Own illustration

The IT Center is a central IT facility of RWTH Aachen University that supports the university’s core processes and provides IT services. Regardless of whether a service is provided specifically for a single customer or in the same way for many customers, corresponding processes must be developed or analysed and optimised. The customers and users of the (IT-)services provided by the IT Center include not only students, employees and institutions of RWTH Aachen University, but also other universities and external research institutions and companies. Digitization, cloud, high-performance computing, 5G and the associated IT infrastructure – the developments in the IT industry are unstoppable. In order to drive these developments forward in the long term, the IT Centre is constantly on the lookout for new employees.

Even during the pandemic, the IT Center did not stop looking for new staff and thus a total of 32 new employees have been hired at the IT Center since April 2020.

But since March 2020, almost all employees have also been in home offices – so it was time for a rethink:

Onboarding – digitally and with heart!

Processes were changed, interviews were conducted digitally and new onboarding concepts were developed. One thing is still important to everyone involved: the new employees should be brought on board quickly, effectively, comprehensively and, above all, with heart and personality and get to know the team – even from the home office.

In our new blog series “Onboarding – digital and with heart”, you can find out whether we succeed in this, how the digital job interviews work and what the induction concepts look like.

Every two weeks you will get a glimpse behind the scenes. You can look forward to many faces from the IT Centre and exciting blog posts.

Stay tuned and check back!

Responsible for the content of this article is Janin Vreydal.

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