IT Center Blog

Welcome to the Winter Semester 2022/23!

October 10th, 2022 | by

Source: Pixabay

We’re glad you’re here and happy to start the new semester with you!

For the new international students, the RWTH has already organized the Welcome Week – also the IT Center was there to make the start in the new country and at the (yet) foreign university a little more pleasant.

You are also new at RWTH and still have difficulties with the IT services? Below in the text you will find a small guide for a good start: A Good Start – IT Services for the Start at RWTH Aachen University

#RWTHWelcomeWeek for international students

Booth of the IT Center

Busy at the IT Center’s booth at the Freshers’ Fair.
Source: Own illustration

The #RWTHWelcomeWeek was the start for all international students! In preparation for student life and processes at RWTH Aachen University, there were many speeches and a diverse framework program. The IT Center was happy to be a part of it again: Our colleague Linda Jörres gave a talk on “Making Use of IT Services” via Zoom session. Around 430 people used this to find out about the IT Center’s basic IT services.

Individual questions could then be answered on site in the foyer of the Audimax at the Freshers’ Fair. This was the information market where students could inform themselves about the different institutions and facilities at RWTH Aachen University.

Our colleagues Tugce Arslan, Linda Jörres and Daniel Malenkovic were there to help and advise. We are happy that so many people participated and visited us at the IT Center booth!

It was an honor for us to be part of the Welcome Week again and we would like to take this opportunity to thank the organizing team!

A Good Start – IT Services for the Start at RWTH Aachen University

You are still wondering what to do with your coupon code? The word “VPN” causes confusion? You don’t really know where this selfservice is supposed to be?

No problem! Below we give you an overview and further information about the most important IT services of the IT Center and the central systems:

IdM ConnectMe Coupon Code

A good connection is the best start!

In order to register in the Identity Management (IdM) of the RWTH and to get a username with which you can log in to a variety of IT Services of the RWTH you need to redeem the IdM ConnectMe Coupon Code. If you have applied for a study place at RWTH, you will receive the coupon code for students a few days after your enrollment has been confirmed. If you are employed at RWTH, you will receive the coupon code for employees from the Human Resources Management of department 8.

IdM Selfservice

The IdM Selfservice offers many possibilities for you: There you can change your personal datachange your passwords or even create an account. You can also apply for your BlueCard and upload the corresponding picture in the Picture Manager.

Please note that the IT Center cannot provide general information about the issuance or processing status of your BlueCard. In this case, please contact the RWTH BlueCard Service Point.

RWTH E-mail

The central means of communication during your studies at RWTH Aachen University! Make sure you check your e-mails regularly, so you are always informed. You can check your e-mails via browser or with an app of your choice. On IT Center Help we have provided you with instructions on how to set up various apps under “Using e-mail apps > Installation e-mail clients”.

Please note that before using the RWTH e-mail address, a password has to be set in IdM Selfservice for the “RWTH Service” account.


… stands for Virtual Private Network.. It allows you to connect from your home network to the RWTH network. For some systems this connection is a prerequisite. Do not forget: First set a password for the VPN account in IdM Selfservice!

How to set up the VPN correctly and connect? Under “Configure VPN” on IT Center Help you will find illustrated instructions for the different operating systems.


“Home is where the Wifi connects automatically” – who doesn’t know it?

To make sure that this is also the case for you in Aachen, you need eduroam access data. You can create them via the eduroam device manager: Either for the device you are currently using or for a different device, for example, if you want to connect your laptop to eduroam in addition to your smartphone. You can also change or delete the eduroam access data in the eduroam device manager.

Please have a look at our IT Center YouTube channel, where you will find a video that explain step by step how to create access data in the eduroam device manager.


Not a service of the IT Center, but a central system at RWTH Aachen University. RWTHonline is the central campus management system of RWTH Aachen University. You can use it to organize your studies, such as registering for courses and exams. The login is done via RWTH Single Sign-On. Since RWTHonline is the heart of studying and teaching, RWTH Aachen University has set up its own RWTHonline Wiki.  Important: To access the content, the VPN has to be switched on!


RWTHmoodle is the central, web-based teaching and learning platform of RWTH Aachen University. What does this mean for you?

On RWTHmoodle you will find materials to accompany your courses and e-tests can also be held there. What you will find there is decided by the contact persons of the respective courses – so don’t be alarmed if the courses look different. You can log in via RWTH Single Sign-On with your username and password.

You are attending a pre-course? Please note the separate login!

A video tutorial on how to use RWTHmoodle can be found on the IT Center YouTube channel (German only)!

IT Center Help and Support from IT-ServiceDesk

You have questions? You need help? No problem!

Just have a look at IT Center Help. There you will find many hints and illustrated instructions. You are also welcome to contact our IT-ServiceDesk. Our colleagues will be happy to help you by phone, e-mail or chat!


Responsible for the content of this article is Linda Jörres.

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