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Changed Opening Hours of the IT-ServiceDesk on October 21, 2022

October 12th, 2022 | by

 

White receiver on blue background with speechbubbles

Source: freepik.com

Due to an internal event, the IT-ServiceDesk will be open on Friday, October 21, 2022 at limited hours.

On this day, our locations Seffenter Weg 23 and SuperC will be closed for personal support.

 

The printing service and the Laptop-Rental-Pool are not available on this day.
Furthermore, the submission of DFN user certificates won’t be possible.

But don’t worry. On this day, we will be available from 7:30am – 4pm via our following channels:

Mail: servicedesk@itc.rwth-aachen.de
Phone: +49 241 80 24680

In addition, you can contact us using our chat from 7:30am – 12pm.

Chat: You can find our “Chat Support”-Button on our website, in the documentation portal IT Center Help, on RWTHmoodle, or in the RWTHApp.

Blue button with white figure and the word chat

On Monday, October 24, 2022 we will be there for you again at all locations during the usual opening hours.

We thank you for your understanding.
Your IT-ServiceDesk

Responsible for the content of this article is Sara Erdem.

 

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