Schlagwort: ‘IT Services’
My IT Center – Your Gateway to Our Services
Source: Own illustration
As the central IT facility of RWTH Aachen University, the IT Center provides you with a wide range of services and applications. But in the midst of these diverse offerings, it can be quite a challenge, especially for new users, to keep an overview. This is precisely where My IT Center comes in.
Ticket Tool Info – Part 2: Advantages of the Ticket-Portal
Source: Own illustration
The second part of our Ticket Tool-Info series of articles is about the Ticket-Portal and its advantages. After informing you about our ticket tool and its functions in the first article, we would like to take a closer look at our Ticket-Portal in this article, through which you can easily and simply send us all your inquiries, whether technical or not. From logging in to the user-friendly interface to tracking progress to the status of your ticket – the Ticket-Portal offers you everything you need.
Happy System Admin Appreciation Day!
Source: Freepik
Today, we would like to take the opportunity of “System Admin Appreciation Day” to say a big thank you to all system administrators! You are just irreplaceable!
#Goodtoknow – IT Services in the Spotlight
We take some important IT services for you in the spotlight, and hence you a few interesting facts at hand!
Source: Freepik
#Goodtoknow – IT Services in the Spotlight
Today we have useful knowledge about some of the IT services at RWTH. We have summarized interesting facts about our collaboration and communication tools, but also information about a stable connection via VPN and Eduroam. To keep you connected, we have prepared a small series for you!
Today: Sciebo and Gigamove Read the rest of this entry »
Welcome to the Winter Semester 2022/23!
Source: Pixabay
We’re glad you’re here and happy to start the new semester with you!
For the new international students, the RWTH has already organized the Welcome Week – also the IT Center was there to make the start in the new country and at the (yet) foreign university a little more pleasant.
You are also new at RWTH and still have difficulties with the IT services? Below in the text you will find a small guide for a good start: A Good Start – IT Services for the Start at RWTH Aachen University
Reopening of the IT-ServiceDesk at SuperC and the Printing Service at Seffenter Weg 23
Soon back on site for you! The IT-ServiceDesk in SuperC and the printing service in Seffenter Weg 23 will open for personal contact.
Source: Freepik
May 02, 2022 is the day: The IT Center’s IT-ServiceDesk takes a big step toward normality. Both the SuperC support location and the printing service will reopen for personal contact. While the opening is subject to the appropriate conditions and hygiene measures for your and our protection and to counter the spread of the Corona pandemic, it will finally be possible to print posters, posters and co. at the IT Center, Seffenter Weg 23, and pick them up in person again starting next Monday, May 02, 2022. Consultation at the IT-ServiceDesk in the SuperC will also resume. Please note tha we are also part of the RWTH initiative “We keep wearing masks”.
Welcome Weeks Online – Digital and Brilliant for the Winter Semester 20/21
Twice a year, everything at RWTH Aachen University is about the start of studies. This year, the summer semester has also got off to a successful start, although the conditions surrounding the Covid-19 pandemic required a completely different approach than we are normally used to. The winter semester 2020/2021 will also be characterized primarily by digital courses. For this reason, the International Office’s traditional introductory week has also been converted to a digital format.
Welcome Weeks Online 2020 – Maddy Ruppé online with the participants of the Welcome Weeks Online 2020/21
Source: Claudia Pankanin
Since the actual event of this semester could not take place on site, the Welcome Week has become an “Online Welcome Weeks Program” for our international students. We were also able to participate again with a digital information stand at the Freshers’ Fair and an interactive lecture on the IT Services of the IT Center, which are especially important for the start of the digital semester.
Nice to Know: Things You Should Know about the RWTH E-mail Address and the RWTH Service Account
Source: Pixabay
In our “Nice to know” posts we provide useful tips about IT services at RWTH Aachen University. Did you ever wondered how to set up an e-mail client or what “role administration” actually is? Well, this series will provide you with answers to all your questions. In todays article, we will take a closer look at RWHT e-mail addresses.
