IT Center Blog

freepik

Due to internal events, the IT-ServiceDesk will only be available to you during limited opening hours on July 11 and July 18, 2025.

IT-ServiceDesk

You can contact the IT-ServiceDesk on these days as follows:

• By telephone: from 8am to 4pm on the phone number +49 241 80-24680
• Via chat: from 8am to 4pm via the “Chat Support” button.
  You can find this button in the IT Center website, our documentation portal IT Center Help, on RWTHmoodle.
• Via email: Of course, you can contact us at any time by email at servicedesk@itc.rwth-aachen.de
• Personal contact: The IT-ServiceDesk locations at Seffenter Weg 23 and SuperC will close at 12 noon.

For instructions on how to use and install our services, we recommend visiting our documentation platform IT Center Help.

InfoPoint and General Accessibility 

The InfoPoint at Seffenter Weg 23 is not affected by the changed opening hours on these days and can be reached during the usual opening hours.

The WW10 and Kackerstraße locations are closed to visitors from 1pm.

These changes only apply to the two days mentioned. Outside of these days, the regular opening hours apply.

We thank you for your understanding.
Your IT Center

Responsible for the content of this article is Sara Erdem.

Kategorie: Announcements, Events, Anniversarys & Success, Insight IT Center, Support, Services & Updates, Topic
Schlagworte: IT Center, IT-Servicedesk, Öffnungszeiten, Support
Optionen: Antwort schreiben » | Trackbacks sind derzeit nicht möglich;