Kategorie: ‘Insight IT Center’
Changed opening hours on May 28, 2025
Source: Freepik
On Wednesday, May 28, 2025, the IT-ServiceDesk will only be available during limited opening hours due to an internal event.
The Results of the 2024 IT Center Satisfaction Survey Are In!
Source: Own illustration
In October and November 2024, we conducted our 13th IT Center Satisfaction Survey, in which all members of the RWTH Aachen University community, including students and staff, were able to evaluate the services and support offered by the IT Center. In the survey, we also asked you for suggestions for improvement, which have already been reviewed and analyzed by our various teams and groups over the past few months.
IT Knowledge for Scrolling – Our Instagram Channel @itcenterrwthaachen
Source: Own Illustration
Right at the start of 2025, we launched something completely new: Our Instagram channel @itcenterrwthaachen is live!
Since January 6, 2025, the IT Center of RWTH Aachen University has also been on Instagram – and we are delighted to welcome everyone who already follows us there, interacts with us or simply visits us regularly.
Green HPC: Sustainability in the Data Centers of Tomorrow
Source: Own Illustration
Digital technologies have become an integral part of science and industry – but data centers are among the biggest energy consumers in the IT sector. High-performance computers in particular are essential for complex calculations in research, but at the same time cause high electricity costs and CO2 emissions. To meet these challenges, RWTH Aachen University is focusing on innovative solutions for energy efficiency and sustainable resource utilisation.
Microsoft Office at RWTH: An Overview
Source: Unsplash
Progressive digitalisation and flexible adaptation to new circumstances have significantly changed everyday working life, studies and research at RWTH Aachen University since spring 2020. Without the right tools, communication and collaboration between members of RWTH would have been much more limited in times of home office and distance learning.
The Printing Service at the IT Center Is Extending Its Hours!
Source: Own illustration
We have great news for you! Starting April 1, 2025, we are extending our hours: The printing service will be available Monday to Friday for RWTH institutions!
The ITSSM Department in Focus: IT Services & IT Security
Source: Alexander Müller
The IT Service & Security Management (ITSSM) department plays a key role in the establishment, control and further development of IT service management processes and security processes in the IT center. The processes support service provision, service operations, IT security, reporting and support. In the following blog post, we take a closer look at the department’s areas of work.
IT-ServiceDesk: You ask, We Help
Quelle: Eigene Darstellung
A smooth working day for employees and students often depends on how quickly and effectively their technical problems can be solved. This is where we, the IT-ServiceDesk, come in. To help you understand how we work and give you the best possible support, we have put together a few tips for you.
DataStorage.nrw – How Do You Find out When Your Research Data Will Be Migrated?
Source: DataStorage.nrw
Preparations for the DataStorage.nrw connection are currently in full swing. Until the wait is over, we would like to prepare you for what the migration will look like for you on the Coscine platform. This way you can see at a glance whether your research data is currently being migrated.
Tell-a-Fairy-Tale Day 2025
Source: Freepik
Today, February 26, is that time again: “Tell-a-Fairy-Tale Day” invites you to immerse yourself in the magical world of stories. This special day reminds us how powerful stories can be – and not just in storybooks, but also in the world of IT. They found their way into the digital world early on and still characterise gaming culture today. But how do fairy tales influence game development? And what parallels are there between classic narrative structures and modern games?
