Kategorie: ‘Interviews & Surveys’
The IT Center Picture Puzzle: Finance, Human Resources & Organizational Support Department
#MeetMeMittwoch: Recently, we started our series “The IT Center Picture Puzzle” and you were asked to form a word from four pictures that stand for a department of the IT Center.
The word we were looking for “administration” has already been uncovered, but you can read and discover about the corresponding interview, the introduction to the Finance, Human Resources & Organizational Support (FPO) department as well as exciting insights from the head of department Sarina Franzen and the deputy head of department Axel Taraschewski in this blog post! 🙂
Results of the ZKI Top Trends Survey-2022
![Woman in IT landscape](https://blog.rwth-aachen.de/itc/files/2022/03/pexels-thisisengineering-3861969-1-300x200.jpg)
Source: Pexels
Once again this year, the Strategy and Organisation Working Group of the Association of Centres for Communication and Information Processing conducted a survey on the most important topics and trends of IT institutions from research institutions and universities in Germany. 85 institutions participated in this year’s survey, providing exciting insights into promising IT topics that will shape the year 2022.
Are you wondering what the top trends and topics are and what you need to be prepared for in the IT world? Then you’ve come to the right place!
Onboarding – Digital and with heart
On board in the CSE department
Philipp and Sarah support the Computational Science & Engineering department of the IT Center, or CSE in short. In this interview, they tell us how they experienced their first time at the IT Center, how the digital onboarding went and what tasks their job entails. Read the rest of this entry »
Giveaway – IT Center User Satisfaction Survey
![Local gifts - the gift voucher for the whole city](https://blog.rwth-aachen.de/itc/files/2021/12/Schenk-Lokal-Der-Geschenk-Gutschein-fuer-die-ganze-Stadt-300x167.png)
Source: Schenk-Lokal
Today, we have announced our giveaway for the IT Center User Satisfaction Survey 2021.
This year, 15 “Aachen Schenkt” vouchers worth EUR15 each were raffled off.
Onboarding – Digital and with Heart
An interview with our house spokesmen
Sascha and Nils have been house spokesmen for the IT Center for several years and represent the interests of the workforce. They act as a mouthpiece for the management and are a trusted contact person for employees’ questions and problems. Read the rest of this entry »
Onboarding – Digital and with heart
Onboarding in the Systems & Operations department
Nadja has been part of the Identity Management and Software group in the IT Center’s Systems & Operations department since April 1. In this interview, she tells us how she experienced her first time at the IT Center and how her induction went. Read the rest of this entry »
Onboarding – Digital and with Heart
The onboarding concept of the Service & Communication department
In order to successfully bring new employees on board, the IT Center’s Service & Communication department has introduced a mentoring concept. Read the interview to find out how the concept is structured and why it has proven successful. Read the rest of this entry »
IT Center Satisfaction Survey 2021 – Your opinion counts!
![Laptop with Feedback Screen](https://blog.rwth-aachen.de/itc/files/2021/10/feedback-comment-survey-support-response-bar-word-3-300x200.jpg)
Source: Freepik
This week our IT Center Satisfaction Survey started. This survey is aimed at all people who use the services of the IT Center. In order to continuously improve the quality of services and support through our various communication channels, we conduct a satisfaction survey every year. The survey is anonymous.
Onboarding – Digital and with heart – Network connects – you, us and the RWTH
![Zwei Männer und eine Frau in einer Videokonferenz lächeln in die Kamera](https://blog.rwth-aachen.de/itc/files/2021/10/Digital-und-mit-Herz7-300x150.jpg)
Thomas Völl and Mirko Bollenberg during interview
Source: Own illustration
Mirko Bollenberg and Thomas Völl work as a team in the IT Center’s technical field service. For almost four years, the two have been traveling to university-wide assignments and, together with their colleagues, maintaining and expanding the RWTH’s communications infrastructure. In this interview, they tell us what their day-to-day work looks like, what tasks the “Networks” department is responsible for, and how the pandemic is affecting field support.
Onboarding – Digitally and with Heart
On board in financial management
Patrick Wawoczy has been working in financial management at the IT Center since April 1 and Xuan Nguyen since May 1. In this interview, the two tell us how they experienced their first time at the IT Center, how their induction went and what it’s like to get to know their colleagues digitally. Read the rest of this entry »