Kategorie: ‘Support, Services & Updates’
Microsoft Office at RWTH: An Overview
Source: Unsplash
Progressive digitalisation and flexible adaptation to new circumstances have significantly changed everyday working life, studies and research at RWTH Aachen University since spring 2020. Without the right tools, communication and collaboration between members of RWTH would have been much more limited in times of home office and distance learning.
New Certification Authority: From Sectigo to Harica
Source: Own illustration
The time has come! Since April 1, 2025, user certificates (S/MIME) can again be requested in the RA-Portal. After our previous certificate provider, Sectigo, terminated its contract on January 10, 2025, we now have a new provider. The German Research Network (DFN) and GÉANT have contracted a new provider for public-key certificates. The choice fell on the Greek trusted provider HARICA (Hellenic Academic & Research Institutions Certification Authority). HARICA is a certification authority of the Greek university network GUnet, is specially optimized for research institutions and meets the highest security standards.
Effective Backup Strategies: Correct Data Backup
Source: Freepik
Backing up important professional or private files, such as texts, images and other documents, is essential. Data loss can have catastrophic consequences, whether caused by technical mishaps, accidental deletion or even hardware theft. Data loss can also be caused by viruses or hacker attacks. Viruses can, for example, encrypt the hard drive and then demand a ransom. Here are some proven strategies and tools to ensure that your data always remains safe and accessible. You can also take a look at the category IT-Security on our website to find out more tips.
The Printing Service at the IT Center Is Extending Its Hours!
Source: Own illustration
We have great news for you! Starting April 1, 2025, we are extending our hours: The printing service will be available Monday to Friday for RWTH institutions!
The ITSSM Department in Focus: IT Services & IT Security
Source: Alexander Müller
The IT Service & Security Management (ITSSM) department plays a key role in the establishment, control and further development of IT service management processes and security processes in the IT center. The processes support service provision, service operations, IT security, reporting and support. In the following blog post, we take a closer look at the department’s areas of work.
Blockchain Technology
Source: Freepik
Blockchain technology, often referred to simply as ‘blockchain’, is transforming the way data is stored and secured. Originally developed as the basis for cryptocurrencies such as Bitcoin, it has quickly developed into a versatile technology that is used in numerous industries.
In this blog post, you can find out how it all works and what applications there are in general.
RWTHmoodle – Start of Test Phase for Course Templates
Source: Own Illustration
In the summer semester 2025, the RWTHmoodle team will be testing two course templates for the first time. These offer a pre-structured course environment that lecturers can customize and use directly. These course templates are intended to facilitate the design of learning spaces for teachers and make getting started with RWTHmoodle even more efficient.
Exmatriculation – What Then?
Source: Unsplash
The last exams have been written and the final thesis has been handed in – your studies are coming to an end. An era is ending and new paths are waiting for you, be it a job, further studies or other exciting challenges.
But what happens to the RWTH services that accompanied you during your studies? How long will you still have access to your accounts, documents and data?
Here you can find out what remains and what you should definitely do before exmatriculating.
Digital Cleanup Day 2025
Source: Own illustration
The temperatures are rising and the first flowers are sprouting from the ground. That can only mean one thing: spring is here. And that means it’s time for the annual spring cleaning. But don’t just clean and declutter your home, do the same for your digital devices. Digital Cleanup Day on March 15 is a reminder to do a digital spring cleaning too.
IT-ServiceDesk: You ask, We Help
Quelle: Eigene Darstellung
A smooth working day for employees and students often depends on how quickly and effectively their technical problems can be solved. This is where we, the IT-ServiceDesk, come in. To help you understand how we work and give you the best possible support, we have put together a few tips for you.
