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IT Center Blog

Kategorie: ‘Support, Services & Updates’

(Deutsch) Jetzt noch mehr Services mit Shibboleth

September 14th, 2020 | by

Sorry, this entry is only available in Deutsch.

RWTHonline – No Witchcraft!

August 26th, 2020 | by

A few key data in advance: RWTHonline is the Campus Management System (CMS) of the RWTH Aachen University for the organization of studies and teaching. Exactly, it is the linchpin for your study planning and combines different functionalities in one application. The website can be reached via the link online.rwth-aachen.de and it is recommendable to save it under favorites or bookmarks. RWTHonline helps you with the most important business processes concerning your student career from application to graduation. In addition to the approximately 45,000 students, 4,000 employees of the RWTH also use the system to organize their studies and teaching.

The welcome page of RWTHonline
Source: Own illustration

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A Confidential Connection – VPN at the RWTH Aachen University

August 24th, 2020 | by

Many will already know the three big letters – V P N. This is the abbreviation for “Virtual Private Network”.
Using various available protocols, an encrypted connection, a so-called “tunnel”, is established between your computer and the VPN server. All data traffic into the RWTH network – or, depending on the operating mode, all traffic – passes through this encrypted tunnel. Only from the VPN server onwards does the data begin its conventional unencrypted path into the network. Logically, the user’s computer has moved to a subnet of the RWTH Aachen University: In the “Full Tunnel” he now appears to third parties with an IP address of RWTH Aachen University.

Secure access to the RWTH network via VPN – we explain how it works.
Source: Unsplash

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Nice to Know: eduroam

August 14th, 2020 | by

eduroam – a word you will comes across quite often at the RWTH Aachen University. Whoever uses this service can hardly imagine a life without it. You are unsure what eduroam is all about and perhaps have difficulties setting it up? Do not worry! In today’s “Nice to know” post we will tell you everything you need to know about it and show you how to use this IT service aswell.

Generate login data & manage devices with the eduroam device manager
Source: Own illustration

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Nice to know – Name change

August 7th, 2020 | by

You can easily change some of your personal information via the Selfservice. For example, you have the possibility to change your address and your contact e-mail address on your own. But what about a name change? Whether due to a change in your life or a simple spelling mistake in your name, a name change is sometimes not inevitable. In this case, you cannot make the change yourself, but in today’s “Nice to know” article we will tell you what to do to make a name change.

Your name is not spelled correctly or has changed? Now a name change is necessary. You can read how to do this here!
Quelle: Unsplash

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Nice to know: sciebo

August 5th, 2020 | by

In today’s “Nice to know” article we would like to introduce another special service that you can use as a member of the RWTH Aachen University: the cloud service sciebo.

Sciebo – the campus cloud

Sciebo is a free cloud storage service for research, study and teaching. The service enables the automatic synchronization of data on different end devices. You can not only share your data with other users, but also work together on documents. Each user has 30 GB of free storage space available. For research projects, project boxes of up to 2 TB are provided. Employees can even increase the quota of 30 GB to 500 GB on their own.

Welcome to sciebo
Source: Sciebo

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Old Link, New Structure – Our RWTHmoodle Documentation is Now Available in IT Center Help!

August 3rd, 2020 | by

How do I create a course room? Who can use RWTHmoodle? And how do I upload a video?

RWTHmoodle in IT Center Help!
Source: Own illustration

For these and many more questions about RWTHmoodle we have built up a comprehensive documentation since the start of the teaching and learning platform in summer semester 2019. Here, our users can find many answers and, with the help of click-through instructions, create and try out activities in the RWTHmoodle course rooms themselves.

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(Deutsch) Wir haben den Stecker gezogen – Bye, bye TIM!

July 29th, 2020 | by

Sorry, this entry is only available in Deutsch.

Curtain up and Stage Clear for IT Center Help!

July 24th, 2020 | by

Goodbye doc.itc! Hello IT Center Help!

IT Center Help - Here you will find answers to your questions. No matter if it is about eduroam or RWTHmoodle. Find instructions and information easily, fast and comfortable.

IT Center Help – Here you will find answers to your questions. No matter if it is about eduroam or RWTHmoodle. Find instructions and information easily, fast and comfortable. (help.itc.rwth-aachen.de)
Source: Own illustration

It is time! We have been waiting for this for a long time and could hardly wait. We have designed, developed, tested, optimized and asked for your feedback. IT Center Help is now officially the new documentation platform of the IT Center of RWTH Aachen University. Here you can find all information about the IT Center Services, instructions for applications for study and teaching and much more.

With the Go Live of IT Center Help we also say goodbye to our documentation portal doc.itc.rwth-aachen.de. For more than six years, we have been providing information about IT Center Services and instructions for you here.

Now we want to support you with IT Center Help on a new page with a modern look and a user-friendly interface in the matter of IT services.

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