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IT Center Blog

Kategorie: ‘Support, Services & Updates’

Nice to Know: The First Steps in GitLab at RWTH Aachen

July 22nd, 2020 | by
GitLab at the RWTH? No problem. With two instances and in compliance with the license terms, you can create versioned software projects. (https://git.rwth-aachen.de)

GitLab at the RWTH? No problem. With two instances and in compliance with the license terms, you can create versioned software projects.
Source: git.rwth-aachen.de

GitLab is a version management system that allows you to version software and web projects. Developers can store and document versions of their code here. You can then organize, host, and manage them in digital archives. This is why GitLab is often referred to as a Version Control System, or VCS for short.

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Nice to know: The role manager

July 17th, 2020 | by
Role manager in the Selfservice

Role manager in the Selfservice
Source: Own illustration

In our new blog series “Nice to know” we would like to give you some detailed insights into our services. This blog post is about role management.

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Relaunch of the Documentation Portal

July 15th, 2020 | by

Documentation Portal Becomes IT Center Help

The documentation portal has served its duty. After many years of good service, the successor is already in the starting blocks. (doc.itc.rwth-aachen.de)

The documentation portal has served its duty. After many years of good service, the successor is already in the starting blocks. (doc.itc.rwth-aachen.de)
Source: Own illustration

What began a good six years ago is now taking on a new form. Join us on a short trip down memory lane – and back on the road to the future.

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The Tickettool – a tool that connects

July 8th, 2020 | by

The IT-ServiceDesk is in charge of all questions concerning the IT services of the IT Center. As the central contact point for students, employees, institutes and cooperation partners of RWTH Aachen University, the IT support requests at our IT-ServiceDesk are particularly diverse. Good organisation is essential – and that’ where our Tickettool plays an important role.

The IT Center Tickettool: How to keep overview of your requests.
Source: Own illustration

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Tips and Tricks: The Selfservice (part 2)

July 6th, 2020 | by
Did you know that you can also manage your eduroam connected devices from the self service? Here you can manage much more!

Did you know that you can also manage your eduroam connected devices from the Selfservice? Here you can manage much more!
Source: Own illustration

In the first part of the blog series “Tips and Tricks: The Selfservice” we already reported how to get into the Selfservice and how to use and manage the functions “User Data” and “Accounts and Passwords”.

In this article you will find out what is hidden behind the other menu items “Devices”, “Roles”, “Redeem coupon”, “BlueCard” and “My IT Center” in the Selfservice. As soon as you are logged in via https://www.rwth-aachen.de/selfservice you will see the mentioned menu items on the left side of your screen.

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Tips and Tricks: The Selfservice (part 1)

July 1st, 2020 | by
Der IdM Selfservice - Hier kannst du Accounts und Kennwörter verwalten und noch vieles mehr!

The IdM Selfservice – here you can administrate accounts and passwords and many more!
Source: Own illustration

The Selfservice is one of the first applications used by newcomers to the RWTH – whether students or employees. Since you will encounter and use the Selfservice again and again, we explain in two articles how and for what you can use it.

First of all, it is important to know how you can access the Selfservice and where you can find it.

Via the link https://www.rwth-aachen.de/selfservice you can access the Selfservice using the RWTH Single Sign-On. Here you need the user name (in the form ab123456) and the corresponding password to log in. If you are using the Selfservice for the first time, you have received the password in the ConnectMe link procedure.

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Acceptance point for DFN certificate applications is still open!

June 24th, 2020 | by

Since May 14th, 2020, the personal acceptance point for DFN certificate applications is open. Here you can come by personally and submit your certificate applications quickly and easily – no matter whether you have an application fo a user, group or server certificate. You will find the personal acceptance point at the IT Center Seffenter Weg 23, at the upper entrance.

Application printed out, appointment booked, hygiene rules observed? Then you can start!
Source: Own illustration

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(Deutsch) RWTH Aachen schließt Rahmenvertrag zur Ermöglichung von Microsoft Azure Services ab

June 19th, 2020 | by

Sorry, this entry is only available in Deutsch.

Test IT Center Help! –What Do You Think of the New Documentation Platform?

June 17th, 2020 | by
Dein Feedback ist uns wichtig!

Source: Pixabay

Now it’s up to you! What do you think?

Instructions, information and FAQs – you already know our documentation portal doc.itc. Now, we want to know what you think of IT Center Help! Our documentation portal “doc.itc” will soon be replaced by the new documentation platform IT Center Help. You can be one of the first to test IT Center Help, the completely revised successor of doc.itc.

The prototype is ready for testing and you can participate!

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