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IT Center Blog

The IT Center as Part of DH.NRW

October 25th, 2023 | by
Diagram with interlinked icons

Source: Own illustration

In the first blog post on “Digitale Hochschule NRW” (DH.NRW), we gave you a general description of what the cooperation is exactly and what it deals with. You already know that RWTH Aachen University is one of the 42 participating universities.

In this article we would like to show you to what extent the IT Center is involved and which projects it is responsible for.

 

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#RWTHWelcomeWeek for the Winter Semester 23/24 – We Were There!

October 23rd, 2023 | by
Exterior view of the Audimax shortly before the Freshers' Fair

Source: Own illustration

The IT Center was once again part of this year’s Welcome Week for the winter semester 2023/2024 at RWTH Aachen University! Especially international students have the opportunity to get acquainted with the services and processes of RWTH Aachen University.

Unlike previous events, this time there was no live digital lecture on our IT services. But don’t worry, there was still a video. The Welcome Week team changed the concept and adapted it to your wishes. In addition, we were live on site at the Freshers’ Fair in the Audimax on September 27, 2023, and were on hand to offer advice and support to new students.

In the following blog post, we will tell you about the Freshers’ Fair, the newly designed information video about our IT services, and also give you some help for a successful semester.

 

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The Webex Go-Live Is Coming Soon!

October 20th, 2023 | by
Diagram with functions of Webex

Source: Own illustration

After a test phase lasting several months, the day has come: On November 2, 2023, the Webex application will be made available to all employees of RWTH Aachen University. In the long term, Webex is intended to replace the Jabber client, as Jabber is only being further developed to a limited extent.

But what exactly is Webex and how does it work? We would like to explain this to you in a total of three blog posts.

In this first post of the Webex series we talk in general about Webex and how the first steps are, so that you can use the app properly.

 

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IT Center Satisfaction Survey 2023 – Your Opinion Counts!

October 18th, 2023 | by
Different expressions for feedback

Source: Freepik

This week our IT Center Satisfaction Survey 2023 started. This survey is aimed at all people who use the services of the IT Center.
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My IT Center – Your Gateway to Our Services

October 16th, 2023 | by
Screenshot of the My IT Center portal

Source: Own illustration

As the central IT facility of RWTH Aachen University, the IT Center provides you with a wide range of services and applications. But in the midst of these diverse offerings, it can be quite a challenge, especially for new users, to keep an overview. This is precisely where My IT Center comes in.

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IT Center Oktoberfest 2023

October 13th, 2023 | by
Axe throwing

Source: Own illustration

The IT Center management once again invited to the IT Center Oktoberfest on September 29, 2023, after a long break due to Covid. Parallel to the Munich role model, people enjoyed themselves in typical Tracht, Bavarian specialties, and lots of good humor.

The IT Center party team organized the party for employees, trainees, student assistants and alumni. Traditional decorations, a beer cart, music, and lights created a great atmosphere. Although the weather was not ideal in the meantime, the participants were not impressed by this and continued to celebrate in a good mood.

 

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Certification of the Quality Management System

October 11th, 2023 | by
ISO 9001 certification label

Source: Freepik

The IT Center at RWTh Aachen University is home to various divisions that are responsible for different subject areas. Among others, the Networks department, which is responsible for the operation and renewal of the centrally managed communication networks of RWTH.
Central tasks include the provision of a reliable and high-performance communications infrastructure to safeguard the university’s research, teaching and administrative operations.
In order to relieve the employees, a quality management system (QMS) was introduced, which was accredited according to ISO 9001 for the first time this year.

You can find out in this blog post what exactly the QMS is used for and how the ISO 9001 certification took place.

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Welcome to the Winter Semester 2023/2024!

October 9th, 2023 | by
Collage with PC screen, light bulb, chemical signs, microscope and book

Source: Freepik

The city is filling up with young people, the leaves are slowly starting to turn colorful. This can only mean one thing: A new winter semester is about to begin!

We welcome you and wish you a successful winter semester 2023/2024!

Studying has become much more digital in recent years. This means that people are not only learning from books but also a lot on their laptops, tablets and smartphones. Are you already connected?

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Extensions of RWTHonline

October 6th, 2023 | by
Piktogramm Student Life Cycle

Source: RWTH Aachen University

RWTHonline: The campus management system of RWTH supports the organization of studies and teaching. RWTHonline accompanies and helps you throughout the entire student life cycle, from application to graduation, and runs through many important processes with you. In addition to the more than 47,000 students, many of the RWTH’s 10,000 employees also use the system to organize their studies and teaching.

However, RWTHonline was not created at RWTH itself. It was not developed by RWTH Aachen University, but is based on a software solution developed at the Technical University of Graz. The instance running at RWTH Aachen is called RWTHonline.

Until now, the system could not be extended by ourselves, which meant that certain processes could not be tailored to RWTH Aachen University. There, one then had to be satisfied with makeshift solutions. This will now change!

For certain extensions to the system functionality, RWTH is now no longer dependent on the provider, but can implement these extensions itself in order to advance the digitization of workflows and processes at RWTH.

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Be Future: Fair for Young People

October 4th, 2023 | by
Partition wall of the IT Center at the Be Future fair

Source: Own illustration

In the past few days, the “Be Future” fair was once again held at the St. Ursula Gymnasium in Geilenkirchen. This fair offers a comprehensive insight into the wide range of career opportunities – be it university studies, dual course of studies or apprenticeships.
Since the first Be Future in 2006, more and more students have been visiting this fair and this time there were more exhibitors than ever before. Nearly 90 exhibitors were on hand to provide information to around 2,000 young people about what options are available after school and what to expext in a univeristy or apprenticeship.

 

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