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IT Center Blog

Schlagwort: ‘FAQ’

How to Use IT Center Help – a Guide for our Docuportal

August 12th, 2022 | by
Screenshot of the home page of IT Center Help

Source: Own illustration

As the central IT service provider of RWTH Aachen University, the IT Center offers numerous services for RWTH members. Whether right at the beginning when redeeming the ConnectMe coupon or for using W-Lan, VPN, Software & Co. – sooner or later everyone who studies or works at RWTH Aachen University uses the services we provide and may need support or have questions. For this reason, we maintain a detailed documentation portal with practical step-by-step instructions and information about IT Center Services: IT Center Help. Today we introduce you to our portal and give you helpful tips & tricks on how to use it. Read the rest of this entry »

New features in IT Center Help

February 14th, 2022 | by
Rating and sharing function FAQ

Source: Own illustration

Practical step-by-step instructions, useful quicklinks, helpful information or FAQ – our documentation portal IT Center Help provides you with answers to countless questions about the IT Center’s services for studying, teaching and research.

Since its launch in July 2020, we have continuously optimized our portal based on your feedback and adapted it to your needs. Today, we would like to introduce you to two new features in IT Center Help, which you can now put through their paces. Read the rest of this entry »