Schlagwort: ‘Feedback’
RWTHapp 2.0 – Test the Beta Version now!
A little sneak peak for you
Source: Own illustration
The relaunch of the RWTHapp is getting closer and closer! In November and December 2021, you already had the opportunity to put the alpha version of the RWTHapp 2.0 through its paces and give us your feedback.
We would like to take this opportunity to thank you again for your active participation – your feedback was and is enormously important for the further development of the app and has shown us in one or two places where exactly there is still a need for optimization.
Based on your feedback, we have turned the RWTHapp upside down again and made further adjustments. Now we would like to give you the chance to test the beta version of the new RWTHapp. Read the rest of this entry »
RWTHonline Survey 2021 for Employees – Results are online!
Source: Freepik
In August and September 2021, we conducted a RWTHonline survey for employees that focused on the user-friendliness of RWTHonline from a technical perspective. This survey was aimed at staff of the faculties and central university administration who regularly work with RWTHonline.
IT Center Satisfaction Survey 2021 – Your opinion counts!
Source: Freepik
This week our IT Center Satisfaction Survey started. This survey is aimed at all people who use the services of the IT Center. In order to continuously improve the quality of services and support through our various communication channels, we conduct a satisfaction survey every year. The survey is anonymous.
RWTHonline Survey 2021 – Your Opinion Matters!
Source: Freepik
This week we launched our new RWTHonline Survey 2021 for Employees, which takes a look at the user-friendliness of RWTHonline from a technical perspective. The survey is designed for staff of the faculties and the central university administration who regularly work with RWTHonline. Read the rest of this entry »
User Satisfaction Survey 2020 – The Results are online!
Source: Unsplash
In October and November 2020, we conducted our annual user satisfaction survey, in which all customers were able to rate the IT Center’s services and support. We also requested suggestions for improvements and – due to the special situation – asked questions about the IT Center’s handling of the Corona situation. Read the rest of this entry »
(Deutsch) Chat Support: Wir haben gefragt, ihr habt geantwortet
User Satisfaction Survey 2020 – Your Opinion is Wanted!
The IT Center’s annual user satisfaction survey was launched this week, as we would like to hear from you again this year how you rate our services and support.
Source: Unsplash
The IT-ServiceDesk Chat Support – We Want Your Feedback!
Do you have questions about the IT-Services? The IT-ServiceDesk team will help you quickly and professionally to solve your concerns in the Chat Support.
Source: Pixabay
The Chat support of the IT-SeviceDesk is an easy and quick way to contact the support team of the IT Center. Currently the Chat Support is available for you from Monday to Friday between 07:30am and 06:00pm. Due to the current situation we are unfortunately not able to support you personally at our IT-ServiceDesk locations, so we have extended our chat times to support you even longer.
