Kategorie: ‘Announcements’
Re-Certified: Reliable IT Support
Source: Freepik
Whether you have questions, problems or concerns about the IT services of the IT Center – the IT-ServiceDesk of the Service & Communication department is always there to help and advise you. For us, quality means that you can rely on us at all times – for fast, friendly and reliable help. That’s why we have our work regularly reviewed by independent bodies as part of audits and are certified in accordance with the international standard DIN EN ISO 9001:2015. This ensures that our processes meet the highest standards – now and in the future.
Changed opening hours on May 28, 2025
Source: Freepik
On Wednesday, May 28, 2025, the IT-ServiceDesk will only be available during limited opening hours due to an internal event.
Coscine User Survey 2025 – Take part now!
Source: Own illustration
Once again this year, we would like to invite you to take part in the Coscine Survey 2025. From April 28 to May 30, 2025, you will have the opportunity to share your experiences, wishes, and suggestions with us.
Coscine supports you in organizing and storing research data – and thrives on active exchange with everyone who uses the platform. Your feedback is crucial for further developing Coscine and tailoring it even better to your needs. Read the rest of this entry »
IT Knowledge for Scrolling – Our Instagram Channel @itcenterrwthaachen
Source: Own Illustration
Right at the start of 2025, we launched something completely new: Our Instagram channel @itcenterrwthaachen is live!
Since January 6, 2025, the IT Center of RWTH Aachen University has also been on Instagram – and we are delighted to welcome everyone who already follows us there, interacts with us or simply visits us regularly.
Microsoft Office at RWTH: An Overview
Source: Unsplash
Progressive digitalisation and flexible adaptation to new circumstances have significantly changed everyday working life, studies and research at RWTH Aachen University since spring 2020. Without the right tools, communication and collaboration between members of RWTH would have been much more limited in times of home office and distance learning.
New Certification Authority: From Sectigo to Harica
Source: Own illustration
The time has come! Since April 1, 2025, user certificates (S/MIME) can again be requested in the RA-Portal. After our previous certificate provider, Sectigo, terminated its contract on January 10, 2025, we now have a new provider. The German Research Network (DFN) and GÉANT have contracted a new provider for public-key certificates. The choice fell on the Greek trusted provider HARICA (Hellenic Academic & Research Institutions Certification Authority). HARICA is a certification authority of the Greek university network GUnet, is specially optimized for research institutions and meets the highest security standards.
Effective Backup Strategies: Correct Data Backup
Source: Freepik
Backing up important professional or private files, such as texts, images and other documents, is essential. Data loss can have catastrophic consequences, whether caused by technical mishaps, accidental deletion or even hardware theft. Data loss can also be caused by viruses or hacker attacks. Viruses can, for example, encrypt the hard drive and then demand a ransom. Here are some proven strategies and tools to ensure that your data always remains safe and accessible. You can also take a look at the category IT-Security on our website to find out more tips.
The Printing Service at the IT Center Is Extending Its Hours!
Source: Own illustration
We have great news for you! Starting April 1, 2025, we are extending our hours: The printing service will be available Monday to Friday for RWTH institutions!
RWTHmoodle – Start of Test Phase for Course Templates
Source: Own Illustration
In the summer semester 2025, the RWTHmoodle team will be testing two course templates for the first time. These offer a pre-structured course environment that lecturers can customize and use directly. These course templates are intended to facilitate the design of learning spaces for teachers and make getting started with RWTHmoodle even more efficient.
Digital Cleanup Day 2025
Source: Own illustration
The temperatures are rising and the first flowers are sprouting from the ground. That can only mean one thing: spring is here. And that means it’s time for the annual spring cleaning. But don’t just clean and declutter your home, do the same for your digital devices. Digital Cleanup Day on March 15 is a reminder to do a digital spring cleaning too.
