Kategorie: ‘Support, Services & Updates’
Efficient License Management With Software Asset Management
Source: Freepik
Software has become indispensable for businesses of all types and sizes these days. From communications to project management to data analytics, companies rely on a variety of software solutions to efficiently run their day-to-day business operations. However, managing and controlling software licenses can be a real challenge. And that’s where Software Asset Management (SAM) and its tools come in. In this blog post, we would like to discuss how SAM tools can effectively support license management.
Changed Opening Hours on August 18, 2023
Source: Unsplash
Due to an internal event, the IT Center will be open on Friday, August 18, 2023 with limited opening hours.
You can find out how to reach us on this day here!
Help, My Title in RWTHcontacts Is Wrong
Source: Freepik
On June 27, 2023, RWTHcontacts replaced the old CAS CAMPUS directory and is now the new, leading directory for personal and organization data at RWTH Aachen University. On RWTHcontacts, the information from the Directory of Organizations and People is displayed.
To ensure that academic titles of persons are also displayed correctly, Identity Management obtains its data from various systems. But more about this later.
News From the ACI Expert Panel
Code lines
Source: Own illustration
Every year, the ACI expert panel meets – as we have already reported to you in previous years. Each time the focus is different. And now, there has been another meeting: On June 21 and 22, 2023, the ACI expert panel met in Ehingen on the Danube. Once again, the meeting was attended by employees of the IT Center as well as representatives of the manufacturer Cisco and Cisco customers from the public and private sectors throughout Germany.
Find out what this year’s meeting was all about.
Happy Birthday – 3 Years of IT Center Help!
Source: Freepik
Since July 2020, the documentation portal IT Center Help accompanies you and us. In this portal you will find answers to your questions about the IT Center’s IT services, such as eduroam, RWTHmoodle or HPC. Especially as new students or employees it is often difficult to find your way through the IT jungle. Among other things, illustrated step-by-step instructions and FAQs are available to help you.
As the IT service provider of RWTH Aachen University, it is very important to us to make our IT services as easy to understand as possible. To give you an insight into IT Center Help and at the same time celebrate the third birthday of the documentation portal, we would like to take you on a short time travel with this blog post.
IT Center on the road – we are in Dublin for you!
Source: Own illustration
From June 21 to 23, 2023 the “Customer Advisory Council”, short CAC, of the company Dell took place in Dublin, Ireland. In order to support this event as a Dell customer with questions, suggestions and ideas for better cooperation, Peter Watzlawik traveled there on behalf of the IT Center and the “Service and Communication” group, which takes care of client tenders. In the following article, we will give you some exciting insights into the meeting.
Tips and Tricks for Microsoft OneNote
OneNote – is part of the Office package, but it is still not as well known as Word, Excel or PowerPoint.
Although, OneNote is much more useful than expected.
Source: Unsplash
Put simply, OneNote serves as a digital notebook. Not only can notes be created with the keypad, but handwritten notes can also be recorded with the mouse, touchpad or on a touchscreen display.
But this tool can do so much more. Notes that would otherwise be chaotically scattered in various folders can be clearly structured here and filled with various digital content and media. If you don’t like loose paper lying around and don’t want to have Post-Its stuck everywhere, this is the perfect alternative.
Whether you’re a student, a professional, or just like to keep things tidy, we have tips and tricks to help you get the most out of the tool.
RWTHmoodle User Survey 2023 – Help Us Improve Your Learning Experience!
Source: Own Illustration
It’s that time again! The annual RWTHmoodle User Survey starts today on July 10, 2023 and runs until July 30, 2023. You have the opportunity to share your experience with the system and give us valuable feedback now if you have used RWTHmoodle and were authorized in at least one learning session during the summer semester 2023. Together, we can further improve RWTHmoodle and adapt the support offering accordingly.
#Goodtoknow – our services in the spotlight
Source: Freepik
We stay connected!
In the first part of our series, you already got to know our collaboration tools Sciebo and Gigamove. In the second part, you got an impression of our diverse communication tools and maybe discovered one or two new ones for you.
Have you already been able to use some of them? Which ones were new to you and which ones do you already use? Feel free to let us know in a comment!
Today’s post concludes this little #goodtoknow series focusing on VPN and eduroam.
RWTHcontacts – The New and Leading Directory
Source: Freepik
RWTHcontacts has replaced CAS CAMPUS and is the new leading Directory of Organizations and People at RWTH Aachen University.
RWTHcontacts presents the information of the Directory of Organizations and People furthermore makes it accessible worldwide. In the Directory of Organizations, organization administrators can maintain the functional addresses and contacts.
In the Directory of People at RWTH, organization administrators can maintain the official addresses and contact data of the people at their organization. In addition, it’s possible to create objects (e.g. rooms) and structure their common display using headings. The corresponding functionality of CAS Campus has thus been replaced. Read the rest of this entry »
