Kategorie: ‘Support, Services & Updates’
New layout for PasswordReset
Source: Pixabay
Who does not know it? With all the passwords and usernames you have to remember, it can easily happen that you suddenly can’t remember anything when logging in.
Fortunately, this is not a problem at all because there is the possibility to set a new password before logging into the RWTH Single Sign-On or to have the username sent to you. After logging into the RWTH Single Sign-On account, you can then set passwords for all other services in IdM Selfservice. Read the rest of this entry »
The people behind RWTHjupyter – a developer interview
Welcome to RWTHjupyter!
Source: RWTHjupyter
At the beginning of the year, we announced that the RWTHjupyter service had entered the pilot phase. The goal is to ensure a stable process in the subsequent regular operation by building up experience, taking over operations and setting up support structures.
But have you ever wondered who are the people behind RWTHjupyter that have made it this far?
Today we introduce you to one of the developers: Steffen Vogel works as a research associate at the Institute for Automation of Complex Power Systems (ACS) and has been there from the beginning. We were allowed to interview him about the development of RWTHjupyter.
Time to say goodbye, L2P!
Source: Pixabay
The time has come: After 14 years, it is with a heavy heart that we say our final goodbyes to L2P.
Until 2019, L2P was the central teaching and learning platform at RWTH Aachen University. In the course of “Digitalization Strategy for Teaching” it was decided to switch to Moodle as an open source software. After a successful test and pilot phase, RWTHmoodle was implemented into university-wide operation in the summer semester 2019 and since then L2P has only served as an archive. Read the rest of this entry »
#moodletrouble² – The chronology of a malfunction
Source: Pixabay
As some of you may have noticed, RWTHmoodle was unavailable to RWTH Aachen University employees and students for a total of two days in the second week of June 2021. As we already reported on our channels during the malfunction, a serious database error was the cause. We would like to take this opportunity to briefly explain how this error occurred. Read the rest of this entry »
Pling! Did you hear that?
Source: Pixabay
Pling! A notification. Pling! And again, a notification. Whether it’s Whatsapp, Facebook or Snapchat, we receive notifications about the latest events from all sorts of platforms throughout the day. Assuming we haven’t turned them off. But not only the social media channels provide us with the latest announcements, also RWTHmoodle can and sends automatic notifications.
Often these are then not urgent, not relevant or not even meant for you in the first place, because a heated discussion is just taking place in a group chat. And also at RWTHmoodle we are often asked if it is possible to turn off notifications that are not of interest to oneself. Since this was not easily possible until now, we have listened to your feedback and made a few adjustments.
Restricted opening hours of IT-ServiceDesk on 25.06.2021
Source: Pixabay
Due to an internal event, the opening hours of the IT-ServiceDesk will be restricted on Friday, June 25th 2021.
How you can reach us on this day
By phone from 7:30 am to 4:00 pm:
You can reach us easily and reliably by phone via the number +49 241/80-24680.
By chat from 7:30 am to 4:00 pm:
The “Chat Support” button can be found at the bottom left of our website and leads you directly to us. You can also find this feature in IT-Center Help, on RWTHmoodle and in the RWTHApp (Facilities -> IT-ServiceDesk).
By e-mail:
You can also contact us by e-mail at servicedesk@itc.rwth-aachen.de.
The appointments for the submission of DFN certificate applications remain unaffected by the changes.
Thank you for your understanding. From Monday, June 28th 2021, we will be available again at our usual opening hours.
Responsible for the content of this article is Stéphanie Bauens.
Online Remote Exams in Summer Semester 2021
Prüfungen von zu Hause schreiben im Sommersemester 2021
Source: Pixabay
Examinations at RWTH Aachen University can also be conducted as online remote exams in the summer semester 2021. For better capacity planning, teachers are requested to apply for their preferred remote examination platform in RWTHonline by 30.06.2021. This must also be done if the examinations initially continue to be scheduled in presence.
As in the winter semester 2020/21, the platforms Dynexite and temp-Moodle are available for online remote exams. Dynexite is the RWTH’s central examination system. temp-Moodle was introduced in the examination phase of the 2020/21 winter semester to ensure that the examination process runs smoothly. RWTHmoodle, which was also used for exams in the winter semester, is only available for teaching purposes in the summer semester. Exams are not conducted on this system.
GigaMove 2.0 – Exchanging large amounts of data
Source: Pixabay
Everyone has experienced the following situation: having a print template, software packages, a photo archive or other large amounts of data and wanting to send them to others. Generally, email attachments are not suitable for data volumes of such size, and the exchange via an ftp server or other protocols is often not convenient and sometimes requires the installation of additional software.
Preparation is Key – Prepare Archive Nodes and Migrate without Worries
Source: Own illustration
In fall, the archive nodes contained in the archive will be migrated. Until then, however, there is still a lot to do. While work is going on behind the scenes on the front end for the new Digital Archive and for the metadata form, among other things, we are also hard at work getting the new infrastructure up and running. But, for our node contacts, too, preparation is key. For this reason, we call on you to use the opportunity and the time until the migration to sift through archive nodes, prepare them if necessary, or even make the decision to part with data that is no longer needed or needs to be kept. In this article you will learn how to prepare your archive nodes for migration. Read the rest of this entry »
Happy Birthday, RWTHmoodle!
Source: Own illustration
Wow, RWTHmoodle is already two years old! On the occasion of this event, we would like to reminisce with you and give you a little preview of the future.
In recent years, digitization has also influenced the way we teach and learn: In addition to purely classroom-based courses with written scripts, as older semesters are still familiar with, digital learning concepts and course rooms are increasingly coming into focus. These are designed to complement existing face-to-face courses, make teaching interactive, and adapt learning to students’ requirements in terms of time. Read the rest of this entry »
