Kategorie: ‘Employees’
Review: The ACI User Group Conference at the IT Center
Source: Own illustration
On June 19 and 20, 2024, the IT Center at RWTH Aachen University hosted the ACI User Group Conference. Colleagues from Cisco and other partners from science and industry were also present. IT Center colleagues Benedikt Paffen and Philipp Tomazin moderated the conference and were available to answer questions.
In the spirit of network automation, presentations were given on various topics and lively discussions and feedback sessions were held. We present a review of the event in the following blog post.
Information for Employees – Security of Webex
Source: Freepik
The communication and collaboration tool Webex has been in use at RWTH Aachen University since November 2023. This is currently being criticized due to security incidents (German only).
As IT security is a very high priority for RWTH, the issue is being taken very seriously by both the IT Center as a whole and the relevant specialist department.
Following discussions with the manufacturer Cisco and our own intensive investigation, we were able to establish that RWTH and its Webex users are not affected by the security incidents.
The necessary security precautions had already been implemented at RWTH before Webex was introduced.
Access to the IT-ServiceDesk Blocked
Since July 11, 2024, the construction work has been completed and access to the IT-ServiceDesk is once again possible as usual via the upper entrance!
Source: Pixabay.com
Temporary Construction Work at Seffenter Weg 23
From Friday, June 21, 2024, the upper entrance to the IT Center service building at Seffenter Weg 23 and thus also the entrance to the IT-ServiceDesk will be closed for approximately 14 days due to paving work. This means that the entrance to the IT-ServiceDesk cannot be used either.
During this time, the parking lot will be closed to cars and bicycles. The disabled parking space will be relocated to the parking lot to the right of the main entrance to the IT Center (Seffenter Weg 23 / corner of Kopernikusstraße).
IT Center Satisfaction Survey 2023 – The Results are In!
Source: Own illustration
In October and November 2023, we conducted our annual IT Center Satisfaction Survey, in which all members of the RWTH Aachen University were able to rate the services and support offered by the IT Center.
In the survey, we also asked for your suggestions for improvements.
What are the results?
RWTHmoodle Usage Survey 2024
Source: Own Illustration
Take part and make a difference!
It’s that time again: The annual RWTHmoodle usage survey starts today on June 17, 2024 and runs until July 7, 2024. You have used RWTHmoodle and were authorized in at least one learning room in the summer semester 2023? Then you now have the opportunity to share your experiences with the system and give us valuable feedback. Together we can further improve RWTHmoodle and adapt the support services accordingly.
ZKI “Training” Working Group in Wolfenbüttel
Source: Own Illustration
The ZKI working group “Training” has invited to a joint meeting in Wolfenbüttel from May 14 to 16, 2024. As trainers in the Service and Communication department at the IT Center, we were of course there to exchange ideas with 10 other universities from all over Germany.
We dealt with the following questions, among others:
“How does training work at other universities? What is the recruitment and induction process like? What do modern job interviews look like for us?
The Importance of Open Source Software
Source: Freepik
Open source software (OSS) has become a cornerstone of modern IT and plays a crucial role in the development of technology and software. Open source code enables innovation, flexibility and cost efficiency.
But what exactly is open source software and why is it so important?
HPC: Shutdown of the Windows Front End
Source: Freepik
The IT Center has been operating one of the fastest high-performance computers in Germany for years. The current high-performance computer CLAIX-2023 was recently put into operation with state-of-the-art technology such as Intel Xeon Sapphire Rapids processors and NVIDIA H100 accelerators. This enables the execution of a wide range of applications from engineering to artificial intelligence and machine learning.
Changed Opening Hours
Source: Freepik
Due to internal events, the IT-ServiceDesk will only be available to you during limited opening hours on June 14 and June 21, 2024.
Secure Access to the Institute VPN at RWTH Aachen University
Source: Own illustration
In order to be able to access the RWTH network from anywhere in a secure, encrypted way, the academic institutions of RWTH Aachen University can provide a VPN instance to a restricted group of people if required. This allows users to securely access their resources at their institution. As part of the introduction of multi-factor authentication at RWTH, the security requirements for these VPN instances have increased.
There are various options for managing and enabling VPN access, which we would like to introduce to you in the following blog post.
