RWTHonline With a New Look
Source: Own Illustration
On December 10, 2025, the employee view in RWTHonline will get a new, modern interface! This marks the next stage in the ongoing development of the system, with a focus on usability, personalization, and a contemporary design.
Learning with AI – How effective is it really?
Source: Freepik
AI systems are revolutionizing the way we absorb information and process knowledge. Examples include voice assistants such as Siri and Alexa, learning platforms such as Duolingo, a wide range of commercial AI chatbots, and, in a university context, RWTHgpt and Ritchy at RWTH Aachen University. These technologies use machine learning to provide personalized learning experiences tailored to the needs of individual users.
But the key question is: How can AI be used in a way that truly improves learning and is not counterproductive?
MoodleCafé in the 2025/26 Winter Semester
Source: Own illustration
In the current winter semester, the Center for Teaching and Learning Services (CLS) is once again inviting participants to the digital exchange format MoodleCafé. MoodleCafé offers teachers and teaching assistants at RWTH Aachen University the opportunity to gain insights into successful teaching practices and to contribute their own questions or experiences.
This semester, the event series focuses on the topic “Best Practice in RWTHmoodle – Structured, visually clear, and didactically diverse course rooms”. The aim is to highlight the diverse design options offered by RWTHmoodle and discuss practical examples. Teachers from various disciplines will present their Moodle course rooms and show how structure, didactics, and design interact to optimally support learning processes.
RWTHmoodle – Results of the User Survey Are in!
Source: Own Illustration
This year, you once again had the opportunity to participate in the RWTHmoodle user survey to evaluate the teaching and learning platform. The survey took place from August 4 to 24, 2025, for all persons who were booked into at least one course in the 2025 summer semester. Approximately 38,300 people were invited to participate by email, of whom 1,190 took part in the survey. Read the rest of this entry »
AI Governance & Ethics – A Responsible Future
Source: Freepik
AI-supported applications are changing the way we work, learn, and conduct research. Whether it’s text generation, data summarization or automated data analysis, AI-supported applications can simplify many work processes and open up new opportunities. This also applies to research, teaching, and administration.
IT-SAD: IT-Security Awareness Days 2025
Source: TU Braunschweig
From November 3 to November 14, 2025, the IT Security Awareness Days will take place for the tenth time. During these two weeks, a total of 18 online lectures on the topic of IT security will be held. These are organized by various universities.
The following institutions are involved (although not always with their own presentations): TU Braunschweig, TU Darmstadt, TU Dresden, University of Hildesheim, KU Eichstätt-Ingolstadt, University of Göttingen/GWDG, University of Marburg, University of Osnabrück, Leuphana University Lüneburg, University of Duisburg-Essen, University of Cologne, and Albstadt-Sigmaringen University of Applied Sciences.
SocialHub PopUp Event in Munich
Source: Own Illustration
To manage social media channels efficiently, the IT Center’s marketing team relies on the SocialHub management tool. This allows us to maintain an overview and optimize our online presence. Twice a year, SocialHub invites its customers to its pop-up event.
Not only are new features for the social media management tool presented here, but exciting insights into other companies are also given and interesting guest lectures are held.
Ritchy Explained – How the Chatbot Works & How to Get the Most Out of It
Source: Own Illustration
In our last post, we introduced you to Ritchy, the IT-ServiceDesk’s AI-powered support chatbot. If you’re not yet familiar with Ritchy, we recommend reading the first post first. There you can learn more about the background and development of the chatbot.
When you select the support chat function on our IT Center website, in IT Center Help, or directly in RWTHmoodle, you can now choose whether you want to chat with Ritchy or with the IT-ServiceDesk staff. But if you’ve been wondering how Ritchy works in detail, we have the answer for you in this post.
IT Center Satisfaction Survey 2025 – Your Opinion Counts!
Source: Freepik
On October 20, 2025, our IT Center Satisfaction Survey 2025 started. This survey is aimed at all people who use the services of the IT Center. In order to continuously improve the quality of services and support through our various communication channels, we conduct a satisfaction survey every year. The survey is anonymous.
The Status Message Portal – Keep up to Date!
Source: Own illustration
Are you familiar with the Status Message Portal?
The website maintenance.rz.rwth-aachen.de provides you with messages about current maintenance, (partial) malfunctions, and outages of all central IT systems of the IT Center. The details specify what is going on, since when, and – if known – when it is expected to be resolved.
Since October 15, 2025, it has a new look and improved features.
