Schlagwort: ‘Services’
The Results of the 2024 IT Center Satisfaction Survey Are In!
Source: Own illustration
In October and November 2024, we conducted our 13th IT Center Satisfaction Survey, in which all members of the RWTH Aachen University community, including students and staff, were able to evaluate the services and support offered by the IT Center. In the survey, we also asked you for suggestions for improvement, which have already been reviewed and analyzed by our various teams and groups over the past few months.
Halloween: The Nightmares of Cyber Security
Source: Freepik
Fear. A feeling that probably all of us are familiar with. Especially around Halloween, the potential for scares increases. Be it the fear of disguised, made-up figures or even the worry that your sensitive data will fall into the hands of unauthorized persons. Perhaps it’s no coincidence that October of all months is IT Security Month? In this article, we take a look at a few “IT horror stories”, how you can protect yourself from them and share some interesting figures.
IT Center Satisfaction Survey 2024 – Your Opinion Counts!
Source: Freepik
This week our IT Center Satisfaction Survey 2024 started. This survey is aimed at all people who use the services of the IT Center.
In order to continuously improve the quality of services and support through our various communication channels, we conduct a satisfaction survey every year. The survey is anonymous.
Discover with us: The diversity of the IT Center!
Source: Freepik
Hello knowledge explorers!
There is so much to explore in the almost infinite worlds of the IT Center. We want to share with you exactly what fascinates you the most on our IT Center blog.
Changing Shared User Data When Logging in to Services
Source: Freepik
Currently you are being asked for your consent when logging in to services.
Why is this happening?
IDM.nrw is a project of the Digital University NRW. The aim is to lighten the effort for universities to access and provide services to each other throughout NRW.
Renaming: RWTH Service and L²P Get a New Name
New name, but nothing new behind it! Source: Own illustration
The IT Center has two account renamings for two services to announce! As of March 23, 2023, the account “RWTH Service” will be renamed “RWTH-E-Mail” and the account ” L²P” will be renamed “RWTH Collaboration”. What the name changes mean for you and what the background for the renaming is, you can find out in this blog post! (*)
#letstalkaboutIT – What Topics are you most Interested in?
Source: Pixabay
With our postings, we would like to achieve exactly one thing:
To inform you about the latest information about the services of the IT Center and to share valuable tips and tricks with you.
But what are you most interested in?
Let us know!
About IT Module 2022
Source: Pixabay
As the university’s central service provider, the IT Center is responsible for information technology and university-wide IT supply at RWTH Aachen University. In between the digital management of studies, RWTH employees such as trainees also depend on the digital services provided by the IT Center. For work in the office and from home, prerequisites must be met to ensure trouble-free communication and work.
To meet these requirements and also to make it easier for new incomers to get started with the IT Center’s digital offerings, the “About IT Module” was launched in 2015 in cooperation with the Berufsausbildungszentrum (BAZ).
User Satisfaction Survey 2020 – Your Opinion is Wanted!
The IT Center’s annual user satisfaction survey was launched this week, as we would like to hear from you again this year how you rate our services and support.
Source: Unsplash
