Kategorie: ‘Announcements’
NHR4CES – In a New Design
![Visualization Network](https://blog.rwth-aachen.de/itc/files/2022/09/nhr4ces-300x168.jpg)
Source: NHR4CES
In order to focus on the strengths of the collaboration between RWTH Aachen University and Darmstadt University of Technology and to put the goals of NHR4CES in the spotlight, a redesign of its website has been carried out over the last few months. We are very pleased to introduce you to this project and its website as well as the new features added in the process.
Deactivation of the Feedback-Function
![Feedback written with chalk on a blackboard](https://blog.rwth-aachen.de/itc/files/2022/08/board-g706b6857b_1280-1-300x200.jpg)
Source: Pixabay
As we already know, everything has an end at some point.
So does our ticket feedback. After more than a year of testing, it’s time to say goodbye to our feedback function.
RWTHcontacts – Now Online!
With RWTHcontacts, you get insight into the new organization directory at RWTH Aachen University. To support digitalized processes and in everyday work, we often need information about which employees work at RWTH, where exactly they work and, most importantly, how to reach them.
An organization directory helps us to get this information. It is an information system that contains important data about the mapped institutions. In addition to the master data record, this also includes contacts and addresses. Read the rest of this entry »
Hooray, Hooray the New Backup System Is Here!
Trust is good, backup is better! If you can rely on a good backup of data and systems, you are already on the safe side. We know that this time it took a little longer than planned, but we would like to take this opportunity to thank all at RWTH Aachen University backup admins for their patience and trust. Of course, we would also like to thank our Friendly User Group, which has accompanied us since February ’22. Therefore we are even more happy to announce: We are ready to go! To the clients, install, register and assign server plan! You can read more about it in this article.
Changed Opening Hours of the IT-ServiceDesk on August 12, 2022
Due to an internal event, the IT-ServiceDesk will be open on Friday, August 12, 2022 at limited hours.
![Laptop and telephone on yellow background](https://blog.rwth-aachen.de/itc/files/2022/08/telephone-laptop-flat-lay-with-workspace-on-yellow-background-1-300x200.jpg)
Source: Freepik
On this day, our locations below will be open for you at the following times:
The Return of the IT-ServiceDesk
The wait is over. After two long years, on 01.08.2022 the time has finally come. The IT-ServiceDesk will once again be available for your questions and concerns at the locations* “Seffenter Weg 23” and “SuperC” with the full range of services.
Since change is always part of adjustment, not everything is exactly the same as it was two years ago. We have summarized for you which services we will be offering at our various locations from August 1, 2022, what the opening hours will be and which hygiene measures will apply.
Changeover of the University Library Account
The University Library (UB) of RWTH Aachen University is changing its systems. This will change a lot in the background, but not much for you as users.
Why are we telling you this?
From August 2022, you will be able to log in to the university library using RWTH Single Sign-On.
The advantage for you?
You will have to remember one password less 🙂
Overleaf Pilot Project Goes into Extension
![Programmed hands symbolizing cooperation](https://blog.rwth-aachen.de/itc/files/2022/07/team-g96bc38e82_1920-1-300x200.jpg)
Source: Pixabay
We have great news to announce: The Overleaf service, which enables collaborative editing of LaTeX documents, is extending its pilot until February 2023!
What exactly the service is and what features it includes, we have summarized for you in this blog post.
Archive Migration – The Journey Continues!
![Mammoth](https://blog.rwth-aachen.de/itc/files/2022/06/woolly-mammoth-ge602692f5_1280-1-300x300.png)
Source: Pixabay
Archive migration is probably what is called a mammoth project in IT. In addition to the enormous size of around 1.7 petabytes (PB) that needs to be migrated, some of the data has been stored in the archive for a very long time. This in itself is a great result and testimony to a secure and stable archive, but this circumstance caused the project team around the archive migration one or the other challenge.