Kategorie: ‘Announcements’
Welcome to the RWTH, dear students!
We would like to welcome all students at RWTH Aachen University for the winter semester 2020/2021. Since teaching will be offered online until further notice, it is our special concern as IT Center to support you in your start into the new semester.
Source: Pixabay
Limited availability of support on 21.10.2020
Tomorrow, on Wednesday, October 21, 2020, the chat support is only available until 4 pm due to an internal online event.
But this is no reason for concern, as the IT Services are of course still guaranteed at all times!
Source: Unsplash
Reopening of the IT-ServiceDesk – Personal Support
Only with an appointment and in compliance with the hygiene measures!
From Tuesday, 20.10.2020, it will again be possible to take advantage of the personal support of the IT-ServiceDesk. The prerequisite for this is an appointment and, of course, compliance with the hygiene measures for protection and containment of the corona virus. All information about the special circumstances, the booking of appointments and the updated range of services can be found in this blog post.
Source: Unsplash
Winter is Coming… and With it Completely New Possibilities: The New Plugins in RWTHmoodle
Yesterday we enjoyed 30 degrees in the sun, but now the first gingerbread is smiling at us in the supermarket. An unmistakable sign that we have arrived in the semester with the word “winter”. It is high time to replenish our own stock of thick socks (keyword: brace yourself). But besides cold and darkness, the winter semester has a lot of great new possibilities to offer, like our three new plugins in RWTHmoodle!
Source: Pixabay
Reopening of Printing Service and IT-ServiceDesk
***16.10.2020. Important note! Change of editorial office: The IT-ServiceDeks of the IT Center will open on Tuesday, 20.10.2020. All information can be found in the blog post about the reopening***
Soon it will be time for the IT Center’s print service and IT-ServiceDesk to reopen for personal contact. Although this is only partially and under certain conditions due to Covid-19, we are pleased to inform you that we will soon be able to support you again in personal contact.
Part of the reopening are the Printing Service at Seffenter Weg 23 and the IT-ServiceDesk at the same location.
Source: Pixabay
Like a Breath of Fresh Air… in September
At least for RWTHmoodle this is the case, because the first big update this year is coming. RWTHmoodle will be updated to Moodle version 3.9, including some minor and major changes. Improvements in accessibility, the widely used e-tests and the selection dialog when adding activities are just as much a part of this as minor adjustments to the forum, the grading of assignments and the question collection.
Source: Pixabay
The exact date for the update to version 3.9 is 09.23.2020.
Curtain up and Stage Clear for IT Center Help!
Goodbye doc.itc! Hello IT Center Help!
IT Center Help – Here you will find answers to your questions. No matter if it is about eduroam or RWTHmoodle. Find instructions and information easily, fast and comfortable. (help.itc.rwth-aachen.de)
Source: Own illustration
It is time! We have been waiting for this for a long time and could hardly wait. We have designed, developed, tested, optimized and asked for your feedback. IT Center Help is now officially the new documentation platform of the IT Center of RWTH Aachen University. Here you can find all information about the IT Center Services, instructions for applications for study and teaching and much more.
With the Go Live of IT Center Help we also say goodbye to our documentation portal doc.itc.rwth-aachen.de. For more than six years, we have been providing information about IT Center Services and instructions for you here.
Now we want to support you with IT Center Help on a new page with a modern look and a user-friendly interface in the matter of IT services.
Relaunch of the Documentation Portal
Documentation Portal Becomes IT Center Help
The documentation portal has served its duty. After many years of good service, the successor is already in the starting blocks. (doc.itc.rwth-aachen.de)
Source: Own illustration
What began a good six years ago is now taking on a new form. Join us on a short trip down memory lane – and back on the road to the future.
