Kategorie: ‘Interviews & Surveys’
Deactivation of the Feedback-Function
Source: Pixabay
As we already know, everything has an end at some point.
So does our ticket feedback. After more than a year of testing, it’s time to say goodbye to our feedback function.
RWTHmoodle – Results of This Year’s User Survey
Source: Own Illustration
This summer semester, RWTHmoodle users once again had the chance to evaluate the system and its associated services.
The user survey started in June 2022. 37.300 people who actively used at least one course room in the summer semester 2022 were asked to participate in the RWTHmoodle user survey. 1.820 users complied with this request.
The IT Center Picture Puzzle: Service & Communication Department
Source: Own illustration
#MeetMeWednesday: We continue with our series “The IT Center Picture Puzzle“. This time we have an exciting interview with the head of department Sarah Grzemski in store for you.
The word “communication” is synonymous with the Service & Communication (SeKo) department. The reason for this will be presented to you in the current blog post. We provide exciting insights behind the various scenes of the department, which, by the way, do not only consist of support requests 😊 …. We present what makes the department special and what current projects and developments are currently in the pipeline. Be curious!
The IT Center Picture Puzzle: High Performance Computing (HPC) Office
Source: Own Illustration
MeetMeWednesday: Our series “The IT Center Picture Puzzle” has already gone into the fourth round. Could you guess which word we were looking for this time?
The required word “coordination” stands for the High Performance Computing (HPC) Office. Did you guess it? In this blog post, we present the corresponding interview with the HPC Office, in which you can learn more about the activities and exciting insights of the Office.
Feedback on the Beta Version of the RWTHapp 2.0
Source: Own illustration
As part of the beta test, you had the opportunity to test the new RWTHapp in advance in mid-May – which around 3,000 of you did diligently. With the help of your feedback, we are now continuing to work on the app, which is expected to be ready for launch in the course of the coming winter semester 2022/2023 and will accompany you through your daily university life.
Of course, we do not want to deprive you of the results of the beta test and have summarized them for you in this report. Read the rest of this entry »
RWTHmoodle User Survey 2022
Source: Own illustration
Today, on June 13, 2022, our annual RWTHmoodle user survey starts again.
You are using RWTHmoodle and were authorized in at least one course room in the summer semester 2022? Then help us to improve RWTHmoodle and to adapt our support services. We would be happy if you share your experiences with the system and give us feedback. Read the rest of this entry »
International Exchange @ Politecnico di Milano
Martin Pieters at the Politecnico di Milano
Source: Own illustration
“If someone goes on a journey, he can tell a story” – at least that’s how the poet Matthias Claudius wrote it back then.
Our colleague Martin Pieters can certainly confirm this today. He was recently allowed to take part in a business trip to Milan as part of a further training programme. There, the participants were able to exchange ideas with colleagues from the University Politecnico di Milano.
He wrote down for us exactly what he experienced there.
The IT Center Picture Puzzle: Computational Science & Engineering (CSE) Department
Source: Own Illustration
#MeetMeWednesday: Our series “The IT Center Picture Puzzle” went into the third round and we were again looking for a word on our social media channels that stands for a department of the IT Center.
We were looking for five letters and the word “Lehre” (teaching) – did you guess it? In this blog post, we present not only the solution word, but also the corresponding interview with the Computational Science & Engineering (CSE) department. In this interview, you will learn more about the fields of activity and gain exciting insights into the diverse department of the IT Center.
IT Center Satisfaction Survey 2021 – The Results are in!
Source: Freepik
In October and November 2021, we conducted our annual IT Center Satisfaction Survey, in which all members of the RWTH Aachen University were able to rate the services and support offered by the IT Center.
In the survey, we also asked for your suggestions for improvements and – due to the special situation – asked questions about the IT Center’s handling of the Corona situation.
RWTHonline Survey 2021 for Employees – Results are online!
Source: Freepik
In August and September 2021, we conducted a RWTHonline survey for employees that focused on the user-friendliness of RWTHonline from a technical perspective. This survey was aimed at staff of the faculties and central university administration who regularly work with RWTHonline.
