Kategorie: ‘Support, Services & Updates’
Deactivation of the Feedback-Function
Source: Pixabay
As we already know, everything has an end at some point.
So does our ticket feedback. After more than a year of testing, it’s time to say goodbye to our feedback function.
RWTHcontacts – Now Online!
Source: Own Illustration
With RWTHcontacts, you get insight into the new organization directory at RWTH Aachen University. To support digitalized processes and in everyday work, we often need information about which employees work at RWTH, where exactly they work and, most importantly, how to reach them.
An organization directory helps us to get this information. It is an information system that contains important data about the mapped institutions. In addition to the master data record, this also includes contacts and addresses. Read the rest of this entry »
RWTHmoodle – Results of This Year’s User Survey
Source: Own Illustration
This summer semester, RWTHmoodle users once again had the chance to evaluate the system and its associated services.
The user survey started in June 2022. 37.300 people who actively used at least one course room in the summer semester 2022 were asked to participate in the RWTHmoodle user survey. 1.820 users complied with this request.
Hooray, Hooray the New Backup System Is Here!
Source: Own illustration
Trust is good, backup is better! If you can rely on a good backup of data and systems, you are already on the safe side. We know that this time it took a little longer than planned, but we would like to take this opportunity to thank all at RWTH Aachen University backup admins for their patience and trust. Of course, we would also like to thank our Friendly User Group, which has accompanied us since February ’22. Therefore we are even more happy to announce: We are ready to go! To the clients, install, register and assign server plan! You can read more about it in this article.
How to Use IT Center Help – a Guide for our Docuportal
Source: Own illustration
As the central IT service provider of RWTH Aachen University, the IT Center offers numerous services for RWTH members. Whether right at the beginning when redeeming the ConnectMe coupon or for using W-Lan, VPN, Software & Co. – sooner or later everyone who studies or works at RWTH Aachen University uses the services we provide and may need support or have questions. For this reason, we maintain a detailed documentation portal with practical step-by-step instructions and information about IT Center Services: IT Center Help. Today we introduce you to our portal and give you helpful tips & tricks on how to use it. Read the rest of this entry »
#GoodToKnow: How to create distribution groups?
Source: Freepik
Recently, we told you about mailing lists and how to request them. In this blog post, we’ll introduce you to the difference with distribution groups and describe how to create and manage them.
Email Security – The SMTP Protocol and Its Problems (Sending and Receiving)
Source: Freepik
In our first article on the topic of e-mail security, we gave an insight into the historical development of email. We briefly explained how email exchange works and referred to the statistics of the email service at RWTH Aachen University.
Today we’ll tell you about the transmission protocol “Simple Mail Transfer Protocol” (SMTP) and its pitfalls.
Changeover of the University Library Account
Source: Martin Braun
The University Library (UB) of RWTH Aachen University is changing its systems. This will change a lot in the background, but not much for you as users.
Why are we telling you this?
From August 2022, you will be able to log in to the university library using RWTH Single Sign-On.
The advantage for you?
You will have to remember one password less 🙂
API in DNS-Admin
Source: Pixabay
From now on, Application Programming Interface-Tokens (API-Tokens) simplify and automate the processes in DNS. Changes can now be easily accessed via the DNS admin using API tokens from a script or other software. One advantage that results from this: Time and clicks will be saved.
We have summarized for you what exactly is behind this and how the whole thing works.
Overleaf Pilot Project Goes into Extension
Source: Pixabay
We have great news to announce: The Overleaf service, which enables collaborative editing of LaTeX documents, is extending its pilot until February 2023!
What exactly the service is and what features it includes, we have summarized for you in this blog post.
