Kategorie: ‘IT-Managers’
Founding of an association: Moodle an Hochschulen
The Virtual Founding Meeting
Source: Own illustration
On July 22, 2021, the non-profit association “Moodle an Hochschulen” was founded during a video conference between 29 universities. With this foundation, a representation of interests for the digital education platform Moodle was created. Read the rest of this entry »
We would have missed you very much otherwise! (The SysAdmin Appreciation Day 2021)
We appreciate you every day.
Source: Unsplash
Of course we are talking about our SysAdmins. Once a year we can celebrate their day of honor and give a heartfelt thank you to all our system administrators.
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More transparency for you –
the support level is now viewable in the ticket portal
Source: Pixabay
The IT-ServiceDesk is the central point of contact for all questions relating to the IT Center’s IT services. The support requests we receive every day are very diverse. To avoid losing track of them, all requests are recorded as “tickets”, assigned a unique ticket number/reference number for further tracking, and stored in an IT service management tool for further processing. To increase the transparency of ticket processing for our users, the IT Center offers a web interface to the Ticket-Portal.
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NFDI Consortia Funding – Who is actually NFDI-MatWerk?
Source: NFDI-MatWerk
In our last article Eight NFDI consortia with RWTH participation are funded by the DFG! we reported on the funding decision of the Joint Science Conference (GWK) within the framework of the National Research Data Infrastructure (NFDI). As one of ten consortia – eight of them with RWTH participation – NFDI-MatWerk now receives a five-year grant for the infrastructure development of a common materials research data space. In our new blog post, we introduce you to the initiative. Read the rest of this entry »
One Platform – All Events!
The IT Center Event Site
Source: Own illustration
The IT Center, as the central IT service provider of RWTH Aachen University, offers a number of continuing education and information events. Unfortunately, since last year, due to COVID-19, barely any events can take place or have been replaced by an online format. We used the time gained by this to build a brand new, clearly arranged website for you, which informs you at a glance about all events around the IT Center.
Our “About IT” module 2021
Source: Pixabay
At the IT Center, everything is about technology – but what is behind it in detail?
This and much more was exactly what the new office management trainees of the RWTH Aachen University learned at the About IT module on 11 January 2021. Whether RWTHmoodle or IdentityManagement – employees and trainees very often have to deal with various IT services at RWTH Aachen University and the IT Center is the central point of contact for this. Read the rest of this entry »
Dark Data – Data that no one knows about anymore
Source: Unsplash
“Keeping order is not difficult. Cleaning up, on the other hand, is very difficult.” That’s kind of the saying, isn’t it? No matter how you spin the proverb, this principle applies not only to children’s rooms and closets, it also applies to our digital memories, and many people are not yet aware of this. Just because we can’t touch digitized data doesn’t mean it doesn’t waste space or energy. In Germany, around 66 percent of the data held is “dark” and lies below the surface of users’ consciousness. Read this article to find out what this is all about.
Safe on the Internet: Certificate change of RWTH Single Sign-On
Securely connected? A look at the URL and a click on the lock symbol will show you!
Source: Own illustration
“The connection is secure” – These words contain a short but revealing piece of information. A valid certificate for a website indicates if it has a secure connection and sensitive data, such as passwords or bank data, are transmitted in a protected environment – this is also the case with RWTH Single Sign-On. The certificate for sso.rwth-aachen.de has now been replaced, as the existing one expires on July 28, 2021. Have you noticed this? Some services were temporarily unavailable during the changeover, but are now running again. We’ll show you why it’s worth taking a look at the certificate and what you should keep in mind when using the RWTH Single Sign-On. Read the rest of this entry »
That’s it: The IT Center EM 2021 Riddle
Source: Pixabay
As of Sunday, 11 July 2021 23:55, it is official: The Italian national team has won the title at the European Championship 2021. Italy defeated England by a 3-2 score after a dramatic penalty shoot-out during the final match.
11 countries, 24 teams, 51 matches, 142 goals – including 11 own goals and 8 overtimes with 4 penalty shootouts – it was an exciting and emotional European Championship.
Congratulations to Italy for winning the European Championship! Read the rest of this entry »
The IT-ServiceDesk is reopening for personal support!
Source: Pixabay
We can finally welcome you in person again! Our IT ServiceDesk is reopening and you can get our assistance directly on site. Read the rest of this entry »
