Kategorie: ‘IT-Managers’
User Satisfaction Survey 2020 – Your Opinion is Wanted!
The IT Center’s annual user satisfaction survey was launched this week, as we would like to hear from you again this year how you rate our services and support.
Source: Unsplash
Limited availability of support on 21.10.2020
Tomorrow, on Wednesday, October 21, 2020, the chat support is only available until 4 pm due to an internal online event.
But this is no reason for concern, as the IT Services are of course still guaranteed at all times!
Source: Unsplash
„Every Year Again“… comes the RWTHmoodle user survey
„Year After Year” is the beginning of one of the most famous German Christmas carols of today. The RWTHmoodle team also calls it “Every Year Again”. But we don’t have the Baby-Christ coming down on earth like in the carol, we furthermore give the users of RWTHmoodle the opportunity to evaluate the system and the services associated with it.
Source: Pixabay
Reopening of the IT-ServiceDesk – Personal Support
Only with an appointment and in compliance with the hygiene measures!
From Tuesday, 20.10.2020, it will again be possible to take advantage of the personal support of the IT-ServiceDesk. The prerequisite for this is an appointment and, of course, compliance with the hygiene measures for protection and containment of the corona virus. All information about the special circumstances, the booking of appointments and the updated range of services can be found in this blog post.
Source: Unsplash
Winter is Coming… and With it Completely New Possibilities: The New Plugins in RWTHmoodle
Yesterday we enjoyed 30 degrees in the sun, but now the first gingerbread is smiling at us in the supermarket. An unmistakable sign that we have arrived in the semester with the word “winter”. It is high time to replenish our own stock of thick socks (keyword: brace yourself). But besides cold and darkness, the winter semester has a lot of great new possibilities to offer, like our three new plugins in RWTHmoodle!
Source: Pixabay
The Printing Service at the IT Center – Back in Business
On 12.10.2020 the time has come: The IT Center Printing Service opens again for personal contact!
Although the opening is subject to the appropriate conditions and hygiene measures for your and our protection to prevent the spread of the Corona pandemic, posters, billboards and the like can finally be collected in person again from next Monday at the IT Center, Seffenter Weg 23.
It is important that you book an appropriate date for pickup. How to do that and what else you need to know is explained in this blog post.
Source: Pixabay
Reopening of Printing Service and IT-ServiceDesk
***16.10.2020. Important note! Change of editorial office: The IT-ServiceDeks of the IT Center will open on Tuesday, 20.10.2020. All information can be found in the blog post about the reopening***
Soon it will be time for the IT Center’s print service and IT-ServiceDesk to reopen for personal contact. Although this is only partially and under certain conditions due to Covid-19, we are pleased to inform you that we will soon be able to support you again in personal contact.
Part of the reopening are the Printing Service at Seffenter Weg 23 and the IT-ServiceDesk at the same location.
Source: Pixabay
Welcome Weeks Online – Digital and Brilliant for the Winter Semester 20/21
Twice a year, everything at RWTH Aachen University is about the start of studies. This year, the summer semester has also got off to a successful start, although the conditions surrounding the Covid-19 pandemic required a completely different approach than we are normally used to. The winter semester 2020/2021 will also be characterized primarily by digital courses. For this reason, the International Office’s traditional introductory week has also been converted to a digital format.
Welcome Weeks Online 2020 – Maddy Ruppé online with the participants of the Welcome Weeks Online 2020/21
Source: Claudia Pankanin
Since the actual event of this semester could not take place on site, the Welcome Week has become an “Online Welcome Weeks Program” for our international students. We were also able to participate again with a digital information stand at the Freshers’ Fair and an interactive lecture on the IT Services of the IT Center, which are especially important for the start of the digital semester.
