Email Security – Evaluation of DMARC Policy for Incoming Emails

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In the fourth part of our e-mail security series, we would like to inform you about an innovation in our e-mail security policy.
After we reported on e-mail, e-mail statistics at RWTH Aachen University, and the SMTP protocol and its pitfalls in the first and second articles, and informed you about the DKIM identification protocol and DMARC in the third article, this fourth part is now about a new e-mail security requirement. To ensure that RWTH can continue to provide a secure e-mail service in the future, we have decided to introduce the evaluation of a sender’s DMARC policy when accepting mail at the university’s central mail gateway. You can find out what this means in this blog post.
Ticket Tool Info – Part 1: The Ticket Tool and Its Functions
In this article we will familiarise you with the functions and background of our ticket tool. We will also tell you about the big upcoming upgrade of our ticket tool in the period from September 12 to 13, 2023 and the associated service restrictions. But don’t panic: We will remain loyal to you during this period and will be available despite the restrictions during the upgrade. 🙂 Read the rest of this entry »
Adieu CAS CAMPUS Web-Phonebook

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The old CAS Campus directory will be shut down on August 31, 2023. For many years it served RWTH Aachen University and the RWTH University Hospital as a web phone book. Until the introduction of RWTHonline, CAS CAMPUS was not just a web phonebook at the time, but a fully comprehensive CAMPUS management system for teaching at RWTH.
On the blog, we have provided comprehensive coverage of the project to replace CAS CAMPUS with its follow-up, RWTHcontacts, and have been keeping you up to date.
Since June 28, 2023, the web phone book of CAS CAMPUS is only available for reading and has been replaced by the new directory RWTHcontacts for the RWTH and UKAcontacts for the University Hospital. Read the rest of this entry »
IT Fairytale Hour – What’s the Truth About the Myths?

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We all know one or two myths that have snuck into our minds over time. Advice like “Put your head in the neck in case of a nosebleed”, everyone has heard before and is still a very common half-knowledge today. But here it is proven that exactly the opposite should be done. Namely, bend the head forward so that the blood can drain off.
Even in the field of IT, there are some tips that are widespread and firmly believed in. But is there really anything to it? Which tips and warnings should be taken seriously and which are old news. We want to get to the bottom of it and take a closer look at how much truth there is behind such myths.
Efficient License Management With Software Asset Management

Source: Freepik
Software has become indispensable for businesses of all types and sizes these days. From communications to project management to data analytics, companies rely on a variety of software solutions to efficiently run their day-to-day business operations. However, managing and controlling software licenses can be a real challenge. And that’s where Software Asset Management (SAM) and its tools come in. In this blog post, we would like to discuss how SAM tools can effectively support license management.
Requesting User Certificates via the RA Portal – Info for End Users

Source: Freepik
As of August 15, 2023, you can request user certificates from GÉANT/TCS in the RA portal. The DFN-PKI Global used so far will cease operation on August 30, 2023.
User certificates function like a digital ID card. They are personal, which means that you can uniquely identify yourself as a user. You can use them to sign documents or e-mails and thus prove that you personally digitally signed a document or sent an e-mail.
You need a user certificate for your e-mail address? You already have a user certificate from DFN-PKI Global? How do you proceed now? In this blog post we would like to provide clarity and answer these and other questions on the subject.
Requesting User Certificates (S/MIME) via the RA Portal – Info for IT Admins

Source: Freepik
Yesterday, August 15, 2023, the RA portal (ra-portal.itc.rwth-aachen.de) was additionally enabled for the issuance of user certificates in the GÉANT/TCS (PKI). From August 30, 2023, it will no longer be possible to apply for new user certificates via DFN-PKI Global, as it will cease operation. Until August 29, 2023, there will thus be parallel operation with the well-known “DFN-PKI Global” service. All certificates issued until then will nevertheless retain their validity status for a maximum of 3 years after certificate issuance. In this blog post you can find out what tasks will now arise for IT administrators. Read the rest of this entry »
The IT Center Greets Its New Trainees

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This year, we are once again very pleased to welcome our new trainees.
As a training company of RWTH Aachen University, we give enthusiastic young talents the opportunity to learn and grow in a dynamic and future-oriented environment. This year, we are very pleased to welcome a total of 11 new trainees at the IT Center, who now look forward to their exciting apprenticeships as IT specialists for system integration (FiSi), management assistants for office management (KfB), management assistants for dialog marketing (DiMa), and mathematical-technical software developers (MATSE). Read the rest of this entry »
Digital Wellness: A Healthy Relationship with Technology

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In our fast-paced age, it’s obvious that technology has penetrated deeply into our daily lives, providing us with a multitude of benefits and opportunities. However, it is important to maintain a healthy and nurturing digital lifestyle in order to maintain a mental and physical well-being and find a balanced relationship between our online and offline worlds. In this blog post, we explore the importance of digital well-being and provide practical tips on managing screen time, using technology mindfully, and achieving a healthy balance between our virtual and real lives.




