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IT Center Blog

Schlagwort: ‘IT-Servicedesk’

Welcome to the Winter Semester 2024/2025!

October 7th, 2024 | by
Schoolbooks with a bachelor hat

Source: Pixabay

How can time pass so quickly that we are already seeing each other again for the new winter semester? Or that we are meeting for the first time.
Whether “old” or “new” – we would like to welcome you all to the winter semester 2024/2025.

Studying has become much more digital in recent years. Laptops, tablets and smartphones have become indispensable.
Are you already connected?

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Changed Opening Hours on September 27, 2024

September 20th, 2024 | by
Blue clock on an orange background

Source: Freepik

Due to an internal event, the IT-ServiceDesk will only be open for you during limited opening hours on Friday, September 27, 2024.

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Induction: Fit for the IT-ServiceDesk

August 23rd, 2024 | by
Vector shaking hands and welcoming other vectors

Source: Freepik

Today, the induction team from the Service & Communication department (SeKo) is introducing itself to you. The team consists of 3 employees (Alice, Daniel and Jonathan) who use a constantly evolving induction concept to prepare new team members for support at our IT-ServiceDesk.

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A Look Behind the Scenes of Apprenticeship – Part I

July 24th, 2024 | by
Green traffic sign with learning imprint in different directions

Source: Pixabay

After Daniel Malenkovic successfully completed his apprenticeship as a dialog marketing specialist at the IT Center in February 2024, we were delighted to welcome another graduate in June: Yasin Kalem.

After three years of hard work, he too has finally achieved his goal. But what was it like for him? What did he do with us, how did he feel and what’s next for him?

That’s exactly what we asked him and we take a look at his journey with us in a one-to-one interview.

 

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Access to the IT-ServiceDesk Blocked

June 21st, 2024 | by
Update

Since July 11, 2024, the construction work has been completed and access to the IT-ServiceDesk is once again possible as usual via the upper entrance!

Street sign with the inscription "detour"

Source: Pixabay.com

Temporary Construction Work at Seffenter Weg 23

From Friday, June 21, 2024, the upper entrance to the IT Center service building at Seffenter Weg 23 and thus also the entrance to the IT-ServiceDesk will be closed for approximately 14 days due to paving work. This means that the entrance to the IT-ServiceDesk cannot be used either.

During this time, the parking lot will be closed to cars and bicycles. The disabled parking space will be relocated to the parking lot to the right of the main entrance to the IT Center (Seffenter Weg 23 / corner of Kopernikusstraße).

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Changed Opening Hours

June 5th, 2024 | by
Two Hands holding a red clock to the sky

Source: Freepik

Due to internal events, the IT-ServiceDesk will only be available to you during limited opening hours on June 14 and June 21, 2024.

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Changed Opening Hours During Carnival

January 31st, 2024 | by
IT Center Karneval Öffnungszeiten

Source: Freepik

Once again this year, the IT Center, as the data center of a traditional Rhineland university, is getting carried away by the carnival hustle and bustle of our so called fifth season. The carnival season is just around the corner, and with it come some adjustments to the IT Center opening hours. Here you can find an overview of our opening hours during carnival.

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New Availability Times at the IT-ServiceDesk

January 22nd, 2024 | by
Wall clock showing 4 past twelve.

Source: Martin Braun

To optimize accessibility and turnaround times, we are changing IT Service Desk hours from February 2024.

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Changed Opening Hours – December 8, 2023

December 4th, 2023 | by
Opening hours in a yellow speechbubble

Source: Freepik

Due to an internal event, the IT Center will only be open for you during limited opening hours on Friday, December 8, 2023. Read the rest of this entry »

Welcome to the Winter Semester 2023/2024!

October 9th, 2023 | by
Collage with PC screen, light bulb, chemical signs, microscope and book

Source: Freepik

The city is filling up with young people, the leaves are slowly starting to turn colorful. This can only mean one thing: A new winter semester is about to begin!

We welcome you and wish you a successful winter semester 2023/2024!

Studying has become much more digital in recent years. This means that people are not only learning from books but also a lot on their laptops, tablets and smartphones. Are you already connected?

Read the rest of this entry »