Schlagwort: ‘Nutzerzufriedenheitsumfrage’
IT Center Satisfaction Survey 2023 – Your Opinion Counts!
This week our IT Center Satisfaction Survey 2023 started. This survey is aimed at all people who use the services of the IT Center.
Read the rest of this entry »
Deactivation of the Feedback-Function
As we already know, everything has an end at some point.
So does our ticket feedback. After more than a year of testing, it’s time to say goodbye to our feedback function.
RWTHmoodle – Results of This Year’s User Survey
This summer semester, RWTHmoodle users once again had the chance to evaluate the system and its associated services.
The user survey started in June 2022. 37.300 people who actively used at least one course room in the summer semester 2022 were asked to participate in the RWTHmoodle user survey. 1.820 users complied with this request.
User Satisfaction Survey 2020 – The Results are online!
In October and November 2020, we conducted our annual user satisfaction survey, in which all customers were able to rate the IT Center’s services and support. We also requested suggestions for improvements and – due to the special situation – asked questions about the IT Center’s handling of the Corona situation. Read the rest of this entry »
User Satisfaction Survey 2020 – Your Opinion is Wanted!
The IT Center’s annual user satisfaction survey was launched this week, as we would like to hear from you again this year how you rate our services and support.