Kategorie: ‘Projects & Cooperations’
Imagine Tomorrow: NHR4CES at ISC 2023
Source: ISC
It’s been a pleasure being at ISC High Performance 2023 in Hamburg, Germany! This year, we and the other seven NHR centers were part of the NHR Alliance booth. The NHR Alliance was one of 158 exhibitors, with 147 exhibiting onsite. 3.015 participants attended this year’s ISC, setting a new post-pandemic record. ISC 2024 will be held May 12-17 in Hamburg, Germany.
In addition to the booth, we contributed tutorials, paper presentations and our so-called Sofa Talks. We established the Sofa Talks at ISC last year and continued these talks this year. We invited guests to discuss relevant topics with them in a relaxed, personal atmosphere in our Sofa Corner.
IDM.nrw Events: A Follow-up Report
Source: IDM.nrw
There is news! We have informed you before about the developments in the IDM.nrw project.
Now, a total of three events have taken place. What is it all about? Find out more in the blog post!
ADAM – Active Directory Campaign
The “Managed Service Active Directory” service has been officially discontinued by the end of 2023.
Source: Freepik
There were several reasons for discontinuing this managed service. Among other things, the additional costs for the users, the high administrative maintenance effort and the insufficient scalability contributed to this decision.
Howevery, the IT Center of RWTH Aachen University already offers its facilities a far more advantageous alternative: the Active Directory for Workplace Management (ADAM for short).
After a three year project and pilot phase, during which the web interface and a security concept were designed, the managed service has now been introduced.
MATSE Trainee Wins 2nd Place at GermEval Contest
Source: Own illustration
Trainees bring a breath of fresh air to companies and often surprise with remarkable achievements. A notable example is Patrick Gustav Blaneck, a former MATSE trainee at the IT Center, who won the second place at the GermEval 2022 contest.
We as an employer think that it’s important to recognize and highlight the achievements of our employees. For that reason, we spoke with Patrick about his work, the experience he gained along the way, and his plans for the future.
From CAS Campus Export to RWTHcontacts Export
Source: Freepik
As we have already reported, the organization and person directory of the campus management system “CAS Campus” (“Web Phone Book”) is being replaced by the new service RWTHcontacts.
Now the project is proceeding into the next phase: the data from RWTHcontacts must now successively replace the old CAMPUS data in all digital processes.
Participation in the Conception Phase of the DKZ.2R
Source: Forschungszentrum Jülich
Together with the Forschungszentrum Jülich (FZJ), the IT Center is participating in the conception phase of the Data Competence Center for the Rhine-Ruhr region, DKZ.2R for short. 22 projects were selected by the Federal Ministry of Education and Research (BMBF) from a total of 74 applications to participate in the conception phase.
Call Center World in Berlin
Quelle: Own Illustration
For More Performance in Customer Dialogue
This year, the trade fair “Call Center World” – CCW for short – took place from February 28 to March 2,2023. The central theme of the 24th International Congress Fair for Innovative Customer Dialogue this year was “Total Experience Management”. Customer experience across all channels and excellent service solutions were the focus of the exhibitors at the fair. In addition to 6,500 international visitors and 200 exhibitors, the IT Center also visited the trade fair in Berlin. What is currently happening in the service industry? What new technologies await us? What will advance customer service? Exhibition stands, speaker forums and demo talks informed visitors about the current trends and movements in the customer dialogue industry. On two exciting days at the fair, we spoke with many exhibitors from the various companies. One thing became clear to us very quickly: new AI technologies such as chat bots and voice assistants, as well as customer experience across all channels, are indispensable in the current world of customer service.
Preview: Person data in RWTHcontacts
Source: Own illustration
After the introduction of RWTHcontacts and the new central RWTH organization directory last summer, it is now time to introduce the new central RWTH person directory of RWTH Aachen University. In today’s article you can read about the advantages of the new directory.
NHR4CES: High-Speed 4 Science
Source: NHR4CES
Cards, posters, stickers and on social media: Everywhere you read the slogan “High-Speed 4 Science.” With this campaign, NHR4CES – National High Performance Computing for Computational Engineering Science – is drawing nationwide attention to its freely accessible service services.
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Everything has an End – Also the TSM Backup
Source: Freepik
Today we take you on a journey that starts with the ‘ADSM’, goes over the ‘TSM’ and up to the Commvault software. You have recognized it – today we are talking about the history of our backup services.
