Kategorie: ‘Support, Services & Updates’
#moodletrouble – Emergency Management at the IT Center
Probably no one who was involved in teaching missed it: At the beginning of the semester, there was something fishy about RWTHmoodle. The RWTH‘s teaching and learning platform had to deal with disruptions, overloads, and downtimes. Especially in a predominantly digital semester, it was of course crucial to stabilize the system and ensure trouble-free teaching again. Such significant disruptions naturally require special measures, so for the first time the “emergency situation” was declared in the IT Center.
![View of the information page about current events in RWTHmoodle.](https://blog.rwth-aachen.de/itc/files/2020/12/MoodleUpdates_ENG-1024x518.png)
This is what it looks like: The information page about current events in the RWTHmoodle area.
Source: Own illustration
RWTHonline Survey 2020 for Students
This summer, the IT Center of RWTH Aachen University surveyed students for the first time on a larger scale about their opinion of RWTHonline. Students were asked about user satisfaction and concrete usability of RWTHonline, the technical support provided by the IT Center and the new RWTHonline support form. The current overall rating of RWTHonline was also evaluated.
![Tablet mit 5 Sternen](https://blog.rwth-aachen.de/itc/files/2020/12/rating-4068907_1920-1024x649.jpg)
The results are in! Many thanks to all students who participated in the RWTHonline Survey 2020!
Source: Pixabay
RWTHmoodle and alot of questions???
You may know it. You are new as a freshman at RWTH Aachen University or you come from another university and you are flooded with a huge amount of information and impressions, so that you quickly lose track. And then you also have to deal with the organization of your studies and the teaching and learning platform RWTHmoodle. Today we will try to solve some of the questions that might be hidden behind RWTHmoodle to make the start of your studies at RWTH Aachen University a little easier.
![Questionmarks](https://blog.rwth-aachen.de/itc/files/2020/12/question-mark-1495858_1280-1024x546.jpg)
Source: Pixabay
H5P becomes part of the Moodle core
H5P is a plugin for existing learning platforms, such as RWTHmoodle, that allows users to create interactive content for their learning spaces, including interactive videos, presentations, games, quizzes and more. Since Moodle version 3.9 H5P is now part of the Moodle core and also part of RWTHmoodle.
RWTH becomes part of the National High Performance Computing Network
So what? NHR – what is that anyway?
NHR – that stands for “National High Performance Computing” and is a project of the Joint Science Conference (Gemeinsamen Wissenschaftskonferenz (GWK)). With the help of this project, researchers throughout Germany are to be guaranteed access to the computing capacity they need for their research. “High-performance computing” describes computer-based computing that requires high computing power or storage capacity. This is becoming increasingly important in research and teaching. Nowadays, the use of and access to high-performance computers is indispensable for many research fields.
For this reason, the state and federal governments have agreed in the Gemeinsamen Wissenschaftskonferenz (GWK) to jointly promote not only research buildings and large-scale facilities but also high-performance computing at universities. This is meant to strengthen the international competitiveness of Germany as a research location in the fields of simulation and big data, among others. The aim is to create a nationally coordinated network of high-performance computing centers. This network offers all German universities appropriate resources and services for national high-performance computing.
![RWTH becomes part of the National High Performance Computing Network](https://blog.rwth-aachen.de/itc/files/2020/11/RWTH_NHR4CES_Netzwerk-1024x683.jpg)
RWTH becomes part of the National High Performance Computing Network
Source: NHR4CES
Do not hesitate, just ask the IT-ServiceDesk!
How do I use Microsoft Teams at RWTH Aachen University? How do I connect to the VPN? How do I set up an e-mail address? How do I apply for a DFN certificate? Who do I contact if I have questions?
Phishing – More Than Just a Sports Activity
In order to understand phishing and the context of the problem in more detail, it is worth making an excursion into social engineering. Social engineering refers to the consideration of social needs (of people).
![](https://blog.rwth-aachen.de/itc/files/2020/11/phishing-3390518_1280-1024x666.jpg)
Source: Pixabay
Welcome to the RWTH, dear students!
We would like to welcome all students at RWTH Aachen University for the winter semester 2020/2021. Since teaching will be offered online until further notice, it is our special concern as IT Center to support you in your start into the new semester.
![](https://blog.rwth-aachen.de/itc/files/2020/11/questions-2212771_1280-1024x681.jpg)
Source: Pixabay
(Deutsch) RWTHjupyter – Ein JupyterHub Cluster für die RWTH Aachen University
User Satisfaction Survey 2020 – Your Opinion is Wanted!
The IT Center’s annual user satisfaction survey was launched this week, as we would like to hear from you again this year how you rate our services and support.
![](https://blog.rwth-aachen.de/itc/files/2020/10/markus-winkler-jOkfw6YfRGs-unsplash-1024x683.jpg)
Source: Unsplash