Kategorie: ‘Audience’
Cyber-Security-Awareness-Training at RWTH – a Review
Source: Pixabay
No more simulated phishing emails in your inbox? No more access to the eLearning program for employees of the RWTH? That can only mean one thing: the cyber security awareness training at RWTH Aachen University ended for the time being on May 09, 2022.
Today we look back on the training and share the results with you. Read the rest of this entry »
How to Use IT Center Help – a Guide for our Docuportal
Source: Own illustration
As the central IT service provider of RWTH Aachen University, the IT Center offers numerous services for RWTH members. Whether right at the beginning when redeeming the ConnectMe coupon or for using W-Lan, VPN, Software & Co. – sooner or later everyone who studies or works at RWTH Aachen University uses the services we provide and may need support or have questions. For this reason, we maintain a detailed documentation portal with practical step-by-step instructions and information about IT Center Services: IT Center Help. Today we introduce you to our portal and give you helpful tips & tricks on how to use it. Read the rest of this entry »
Making Video Conferences More Efficient – Roles in Online Meetings 3/4
Source: Pixabay
In our blog series “Making video conferences more efficient” we have already reported on useful tools and shared first tips for better online meetings with you.
In this blog post, we will inform you about the different meeting roles of the participants, which also contribute to making a meeting more efficient.
Changed Opening Hours of the IT-ServiceDesk on August 12, 2022
Due to an internal event, the IT-ServiceDesk will be open on Friday, August 12, 2022 at limited hours.
Source: Freepik
On this day, our locations below will be open for you at the following times:
The IT Center Picture Puzzle: Service & Communication Department
Source: Own illustration
#MeetMeWednesday: We continue with our series “The IT Center Picture Puzzle“. This time we have an exciting interview with the head of department Sarah Grzemski in store for you.
The word “communication” is synonymous with the Service & Communication (SeKo) department. The reason for this will be presented to you in the current blog post. We provide exciting insights behind the various scenes of the department, which, by the way, do not only consist of support requests 😊 …. We present what makes the department special and what current projects and developments are currently in the pipeline. Be curious!
#GoodToKnow: How to Request Mailing Lists?
Source: Freepik
In addition to the central mail server, the IT Center also offers the setup of mailing lists. In contrast to lists that are maintained privately in a mail program, these can be used to address a larger group of people. In this blog post, you will learn how to apply for these lists and what you need to be aware of.
A High Holiday: The SysAdminDay 2022
Source: Freepik
They are the heroes of everyday life, often to be found in rooms with lots and lots of hardware. When problems of all kinds arise, their expertise is valued and their judgment trusted.
Who are we talking about? Our system administrators – SysAdmins for short.
Today – the third Friday in July – is dedicated to them:
On System Administrator Appreciation Day we celebrate our system administrators!
E-Mail Security – The SMTP Protocol and Its Problems (Sending and Receiving)
Source: Freepik
In our first article on the topic of e-mail security, we gave an insight into the historical development of email. We briefly explained how email exchange works and referred to the statistics of the email service at RWTH Aachen University.
Today we’ll tell you about the transmission protocol “Simple Mail Transfer Protocol” (SMTP) and its pitfalls.
The Return of the IT-ServiceDesk
Don’t delay, ask the IT-ServiceDesk today!
Source: Own Illustration
The wait is over. After two long years, on 01.08.2022 the time has finally come. The IT-ServiceDesk will once again be available for your questions and concerns at the locations* “Seffenter Weg 23” and “SuperC” with the full range of services.
Since change is always part of adjustment, not everything is exactly the same as it was two years ago. We have summarized for you which services we will be offering at our various locations from August 1, 2022, what the opening hours will be and which hygiene measures will apply.
Shadow IT: The Underestimated Danger
Source: Unsplash
The application of information technology is as diverse as the world around us. IT solutions have now taken a major part in our daily lives. They provide support in our households, assist us during sports and in our leisure activities, and are often a great help in our professional activities as well. This increasing digital affinity offers numerous advantages, but also bears risks. The use of so-called shadow IT in a professional context is growing along with it. Now, what is shadow IT exactly? What opportunities and risks does it hold, and how can a company reduce the use of shadow IT in the best possible way? This article will give you all the answers to these questions. Read the rest of this entry »
