Schlagwort: ‘Umfrage’
Giveaway – IT Center User Satisfaction Survey
Today, we have announced our giveaway for the IT Center User Satisfaction Survey 2021.
This year, 15 “Aachen Schenkt” vouchers worth EUR15 each were raffled off.
IT Center Satisfaction Survey 2021 – Your opinion counts!
This week our IT Center Satisfaction Survey started. This survey is aimed at all people who use the services of the IT Center. In order to continuously improve the quality of services and support through our various communication channels, we conduct a satisfaction survey every year. The survey is anonymous.
RWTHonline Survey 2021 – Your Opinion Matters!
This week we launched our new RWTHonline Survey 2021 for Employees, which takes a look at the user-friendliness of RWTHonline from a technical perspective. The survey is designed for staff of the faculties and the central university administration who regularly work with RWTHonline. Read the rest of this entry »
User Satisfaction Survey 2020 – The Results are online!
In October and November 2020, we conducted our annual user satisfaction survey, in which all customers were able to rate the IT Center’s services and support. We also requested suggestions for improvements and – due to the special situation – asked questions about the IT Center’s handling of the Corona situation. Read the rest of this entry »
(Deutsch) Chat Support: Wir haben gefragt, ihr habt geantwortet
User Satisfaction Survey 2020 – Your Opinion is Wanted!
The IT Center’s annual user satisfaction survey was launched this week, as we would like to hear from you again this year how you rate our services and support.
„Every Year Again“… comes the RWTHmoodle user survey
„Year After Year” is the beginning of one of the most famous German Christmas carols of today. The RWTHmoodle team also calls it “Every Year Again”. But we don’t have the Baby-Christ coming down on earth like in the carol, we furthermore give the users of RWTHmoodle the opportunity to evaluate the system and the services associated with it.
RWTHonline Survey 2020 – Your Opinion Matters!
This week a special RWTHonline survey for students of the IT Center has started. We would like to hear from you how you would rate the usability of RWTHonline and our support for RWTHonline.
Through our annual user satisfaction surveys (unfortunately only available in German) you gave us already a lot of critical feedback about RWTHonline, which was already used to improve this service.