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IT Center Blog

Schlagwort: ‘Umfrage’

Giveaway – IT Center User Satisfaction Survey

December 10th, 2021 | by
Local gifts - the gift voucher for the whole city

Source: Schenk-Lokal

Today, we have announced our giveaway for the IT Center User Satisfaction Survey 2021.

This year, 15 “Aachen Schenkt” vouchers worth EUR15 each were raffled off.

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IT Center Satisfaction Survey 2021 – Your opinion counts!

October 20th, 2021 | by
Laptop with Feedback Screen

Source: Freepik

This week our IT Center Satisfaction Survey started. This survey is aimed at all people who use the services of the IT Center. In order to continuously improve the quality of services and support through our various communication channels, we conduct a satisfaction survey every year. The survey is anonymous.

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RWTHonline Survey 2021 – Your Opinion Matters!

August 25th, 2021 | by
Workstation with laptop, tablet, glasses, documents and coffee cup

Source: Freepik

This week we launched our new RWTHonline Survey 2021 for Employees, which takes a look at the user-friendliness of RWTHonline from a technical perspective. The survey is designed for staff of the faculties and the central university administration who regularly work with RWTHonline. Read the rest of this entry »

User Satisfaction Survey 2020 – The Results are online!

July 8th, 2021 | by
Sticky note on blackboard

Source: Unsplash

In October and November 2020, we conducted our annual user satisfaction survey, in which all customers were able to rate the IT Center’s services and support. We also requested suggestions for improvements and – due to the special situation – asked questions about the IT Center’s handling of the Corona situation. Read the rest of this entry »

(Deutsch) Chat Support: Wir haben gefragt, ihr habt geantwortet

October 30th, 2020 | by

Sorry, this entry is only available in German.

User Satisfaction Survey 2020 – Your Opinion is Wanted!

October 21st, 2020 | by

The IT Center’s annual user satisfaction survey was launched this week, as we would like to hear from you again this year how you rate our services and support.

Source: Unsplash

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„Every Year Again“… comes the RWTHmoodle user survey

October 19th, 2020 | by

„Year After Year” is the beginning of one of the most famous German Christmas carols of today. The RWTHmoodle team also calls it “Every Year Again”. But we don’t have the Baby-Christ coming down on earth like in the carol, we furthermore give the users of RWTHmoodle the opportunity to evaluate the system and the services associated with it.

Source: Pixabay

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RWTHonline Survey 2020 – Your Opinion Matters!

August 19th, 2020 | by

This week a special RWTHonline survey for students of the IT Center has started. We would like to hear from you how you would rate the usability of RWTHonline and our support for RWTHonline.

Through our annual user satisfaction surveys (unfortunately only available in German) you gave us already a lot of critical feedback about RWTHonline, which was already used to improve this service.

Thank you for participation!
Source: Own illustration

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