Kategorie: ‘Support, Services & Updates’
MUST
MPI Runtime Correctness Analysis
Source: Own illustration
High performance computing (HPC) is largely concerned with parallelizing programs, especially complex simulations such as models for weather forecasting or climate. To ensure that computations finish quickly, the work to be done is divided among different processes in parallel. Depending on the use case, the processes must exchange their intermediate results with other processes at program runtime.
The IT Center’s IT Security Measures
Source: Freepik
With technological progress and the increasing digitization of processes, the topic of IT security is gaining more and more importance. The risks associated with digitalization affect us all. Improper behavior and naivety in dealing with information technology can have serious, costly consequences. That is why the security awareness of users in particular should be actively encouraged. IT security also plays a major role at the IT Center. In this blog, for example, we repeatedly draw your attention to security risks and explain how you can be more aware when using information technology. In this post, we would like to give you an overview of the IT security measures that have been implemented at the IT Center, for both yours and our protection. Read the rest of this entry »
Deactivation of the Feedback-Function
Source: Pixabay
As we already know, everything has an end at some point.
So does our ticket feedback. After more than a year of testing, it’s time to say goodbye to our feedback function.
RWTHcontacts – Now Online!
Source: Own Illustration
With RWTHcontacts, you get insight into the new organization directory at RWTH Aachen University. To support digitalized processes and in everyday work, we often need information about which employees work at RWTH, where exactly they work and, most importantly, how to reach them.
An organization directory helps us to get this information. It is an information system that contains important data about the mapped institutions. In addition to the master data record, this also includes contacts and addresses. Read the rest of this entry »
RWTHmoodle – Results of This Year’s User Survey
Source: Own Illustration
This summer semester, RWTHmoodle users once again had the chance to evaluate the system and its associated services.
The user survey started in June 2022. 37.300 people who actively used at least one course room in the summer semester 2022 were asked to participate in the RWTHmoodle user survey. 1.820 users complied with this request.
Hooray, Hooray the New Backup System Is Here!
Source: Own illustration
Trust is good, backup is better! If you can rely on a good backup of data and systems, you are already on the safe side. We know that this time it took a little longer than planned, but we would like to take this opportunity to thank all at RWTH Aachen University backup admins for their patience and trust. Of course, we would also like to thank our Friendly User Group, which has accompanied us since February ’22. Therefore we are even more happy to announce: We are ready to go! To the clients, install, register and assign server plan! You can read more about it in this article.
Fast, Organized, Reliable – Our Ticket Portal
Whether it be about eduroam, VPN, RWTH Single-Sign-On or RWTHonline, if you have questions about the IT services of RWTH Aachen University, we are there to assist you. Our main purpose is not only to inform you about news, changes, malfunctions or maintenance, with our IT-ServiceDesk we are also your direct point of contact in case you have any questions or problems. As the central contact point for students, employees, institutes and cooperation partners of RWTH Aachen University, the requests we receive are numerous and particularly diverse. To ensure that every inquiry can be answered quickly and reliably, we use a so-called ticket system. This system is the central communication interface between us and you. But not only we benefit from this tool, you can also use it. In this post, we will show you how to do so and what advantages our ticket portal has up its sleeve for you.
How to Use IT Center Help – a Guide for our Docuportal
Source: Own illustration
As the central IT service provider of RWTH Aachen University, the IT Center offers numerous services for RWTH members. Whether right at the beginning when redeeming the ConnectMe coupon or for using W-Lan, VPN, Software & Co. – sooner or later everyone who studies or works at RWTH Aachen University uses the services we provide and may need support or have questions. For this reason, we maintain a detailed documentation portal with practical step-by-step instructions and information about IT Center Services: IT Center Help. Today we introduce you to our portal and give you helpful tips & tricks on how to use it. Read the rest of this entry »
#GoodToKnow: How to create distribution groups?
Source: Freepik
Recently, we told you about mailing lists and how to request them. In this blog post, we’ll introduce you to the difference with distribution groups and describe how to create and manage them.
#GoodToKnow: How to Request Mailing Lists?
Source: Freepik
In addition to the central mail server, the IT Center also offers the setup of mailing lists. In contrast to lists that are maintained privately in a mail program, these can be used to address a larger group of people. In this blog post, you will learn how to apply for these lists and what you need to be aware of.
