Kategorie: ‘Insight IT Center’
IT ServiceDesk: A Look Behind the Scenes
Source: Own Illustration
For many customers, IT support often looks like this: A click of a call or an email to the IT-ServiceDesk, and a short time later the problem is solved. But what happens behind the scenes to ensure that everything runs smoothly? In this blog post, we provide an insight into the varied day-to-day work of the IT-ServiceDesk.
Women in IT: Women at the IT Center
Source: Freepik
This post concludes our blog series “Women in IT”, which we have published over the last few months. In the previous posts, we have already highlighted the challenges, success stories and initiatives for women in IT. Today, we would like to present the Women at the IT Center event, which is not only another highlight in our series, but also further promotes networking and equality in the IT sector.
Zero-Day Vulnerabilities
Source: Own Illustration
Imagine working every day on a computer that seems to run smoothly. Everything works as usual – until one day a security problem is discovered that nobody knew about. Suddenly, a security vulnerability is discovered that attackers have known about for weeks or even months and taken advantage of undetected. This type of vulnerability is known as a zero-day vulnerability. In this blog post, we’ll explore what exactly zero-day vulnerabilities are, why they are particularly dangerous and how best to deal with them.
IT Center Annual Review 2024
Source: Freepik
The year 2024 is drawing to a close – a year full of exciting projects, successful collaborations and unforgettable moments at the IT Centre. From innovative events and new partnerships to internal team celebrations and significant changes and new ones, the year was characterised by growth, collaboration and joint development. In our annual review, we take a look at the highlights, changes and successes that made our year so special.
New Year at the IT Center: Together into 2025
Source: Own Illustration
The IT Center wishes all readers a happy new year! Just as you, dear reader, have probably been thinking about good resolutions that you want to try to realise in 2025, we have also made some plans for 2025: Together with you, we want to implement exciting projects, drive forward digital innovations and make IT services even more user-friendly.
Advent Door #4: The IT Center Christmas Party 2024
Source: Own illustration
We open the last Advent door and share some insights into this year’s Christmas party.
On December 13, 2024, it was that time again: the annual Christmas party took place and brought together the IT Center staff, alumni and family members to end the year together. With a festive atmosphere, good food and exciting activities, it was an all-round successful afternoon and evening!
What Was Going on? – Disruption on November 21, 2024
Source: Own Illustration
Anyone who was at RWTH on that day or tried to connect via VPN from the road felt it: On November 21, 2024, starting around 10 a.m., many of our IT services no longer functioned as we wanted them to. RWTH e-mail, Eduroam, VPN, RWTHmoodle as well as the entire RWTH Single Sign-On—the login for a large part of the services at RWTH—stopped working. All this was due to a malfunction of our F5 load balancer. In this blog post, we will transparently explain how this massive disruption occurred.
Advent Door #2: Mysterious Christmas
Source: Freepik
In the second part of our Advent series, we take you into the world of Christmas puzzles with a touch of technology. In the midst of mulled wine, biscuits and candlelight, we invite you to put your grey matter to the test. Our collection of tricky questions combines festive cheer with exciting IT topics – perfect for enjoying the festive season with a playful twist. Why don’t you go back to our first Advent post and try out our recipes while you think about how to solve these puzzles?
St. Nicholas: A Story of Boots, Sweets and Solidarity
Source: Freepik
December is here, and with it a special day is approaching: St. Nicholas Day – a day full of little surprises and perhaps a little magic too! On December 6, we celebrate a tradition that has been with us for centuries and makes the Christmas season that little bit more festive. But there is more behind the boots full of sweets than just a nice custom – St. Nicholas Day also reminds us of values such as generosity and community. Here we show you how St. Nicholas is reflected in modern times and in our IT Center.
Changed Opening Hours on December 13, 2024
Source: Freepik
On Friday, December 13, 2024, the IT Center will only be open for you during limited opening hours due to an internal event.
