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IT Center Blog

Kategorie: ‘Support, Services & Updates’

Induction: Fit for the IT-ServiceDesk

August 23rd, 2024 | by
Vector shaking hands and welcoming other vectors

Source: Freepik

Today, the induction team from the Service & Communication department (SeKo) is introducing itself to you. The team consists of 3 employees (Alice, Daniel and Jonathan) who use a constantly evolving induction concept to prepare new team members for support at our IT-ServiceDesk.

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Data Privacy on the Internet: Protect Your Privacy

August 12th, 2024 | by
Vector standing on Laptop with lock icon

Source: Freepik

In our digital age, digital data has become the most valuable asset. Every click, every search query, every ‘Like’ are collected and analysed. For many companies, this data is of inestimable value, for example in order to better understand target groups, place personalised advertising, etc. However, while companies can use this data to boost their business, criminals also have a keen interest in such data, as any of this information can potentially be used to cause harm. From identity theft to financial losses – the risks are numerous. Protecting your own data is therefore more important than ever before. In this blog post, we would like to give you a few suggestions on how you can protect your privacy on the internet.

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New Milestone Reached – RWTHgpt

August 9th, 2024 | by
Logo RWTHgpt

Source: IT Center and CLS

It’s done: Since July 16, 2024, RWTH Aachen University has been one of the first universities in Germany to offer a new service – RWTHgpt. This makes RWTH one of the pioneers in the university-wide use of artificial intelligence. In this article, we introduce you to the new AI tool, which is being developed and made available by the IT Center in cooperation with the Center for Teaching and Learning Services (CLS).

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TreMoGe – Your Central Anchor

August 2nd, 2024 | by
TreMoGe flyer with information on the mobile devices meeting point

TreMoGe                                                          Source: Own illustration

Dear students of RWTH Aachen University,

Do you need help setting up eduoram on your mobile device, for example? Are you still struggling to set up Multi-Factor Authentication (MFA) for RWTH Single Sign-On or are you looking for help installing certain software? Simply make an appointment for the “Treffpunkt mobile Geräte” (TreMoGe) – we will help you configure our IT services in peace and time and are available to answer your questions.

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Basics at RWTH: IdM Selfservice

July 31st, 2024 | by
Laptop with ID card, lock and security symbol image

Source: Freepik

The IdM Selfservice is the first port of call when it comes to accounts and passwords. The token manager, which you need to set up multi-factor authentication, is also integrated there. This makes Selfservice the heart of your data management. And because it is so important, we would like to introduce you to Selfservice and its navigation points.

 

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Rwthapp Relaunch: Your Feedback is Needed

July 22nd, 2024 | by
Mockups der RWTHapp

Source: Own illustration

More than a year has already passed since the relaunch of RWTHapp on 3 April 2023. In this blog post, we want to give you an insight into what has happened since then and what the future holds for RWTHapp. Your opinion is particularly important to us. Which is why at the end of the post you will also find out how you can directly influence the further course of development and maybe even win a little something by doing so

 

 

 

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Help, My Email Password Was Compromised!

July 17th, 2024 | by
Laptop with spam pop-ups

Source: Freepik

In the digital world, email accounts are a central part of our lives. If your email password has been compromised, it can have serious consequences: A hacked email account gives cybercriminals the opportunity to send phishing emails with fraudulent links to your family members, friends and addressees in your name.

In this article, you will learn how you can better protect your accounts and devices to prevent them from being compromised.

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Archer: Error Detection for HPC

July 12th, 2024 | by

The world of high-performance computing is developing rapidly and computing capacities are reaching new heights. In this context, tools for error detection and correction are essential to ensure the reliability of applications. One such tool is Archer, which was specially developed to detect data races in OpenMP programmes.

 

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Exam Scan – Digital Inspection

July 8th, 2024 | by
Moodle Monday

Source: Own Illustration

Digital inspections offer a number of advantages: They save resources by reducing the use of staff, students can participate remotely and receive a copy of the exam without additional effort, which they are allowed to request in accordance with the Higher Education Act in NRW.

In order to be able to use these advantages for paper pencil exams, the IT Center, CLS and the Chair of Controlling at RWTH Aachen University have developed Exam Scan, a Moodle plugin that prepares such exams for digital viewing.

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ZKI – From Project to Working Group

July 5th, 2024 | by
Surreal photo: Finger click on cloud in the sky

Source: Pixabay

As a partner, the IT Center actively supports the design of digitalisation processes at RWTH Aachen University. This also includes the use of cloud services and the correspondingly increasing needs of teaching staff, researchers and students at RWTH Aachen University. The flexibility and scalability of cloud services can be a means of meeting the ever more rapidly changing IT requirements of users.

 

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