Kategorie: ‘Audience’
#Goodtoknow – IT Services in the Spotlight
We take some important IT services for you in the spotlight, and hence you a few interesting facts at hand!
Source: Freepik
#Goodtoknow – IT Services in the Spotlight
Today we have useful knowledge about some of the IT services at RWTH. We have summarized interesting facts about our collaboration and communication tools, but also information about a stable connection via VPN and Eduroam. To keep you connected, we have prepared a small series for you!
Today: Sciebo and Gigamove Read the rest of this entry »
Introduction of Adobe SeviRe
Source: Pixabay
From now on, Adobe can be found in the Selfsevice of Virtual Resources (SeviRe). RWTH employees who have the role of „IT-purchaser” now have the option to manage licenses for Adobe there.
Included products are Adobe Acrobat Pro DC and Adobe Creative Cloud All Apps pro. Read the rest of this entry »
News From the Areas of Servers, Storage and Server Hosting
Source: Freepik
We have some news to announce since our last status report from the Systems & Operation Department (SuB). Since December 1, 2021, there are new framework agreements for the procurement of servers and SAN storage systems. In the Virtual Server Hosting section, we have updated information on the infrastructure, the updated VM limits of Virtual Server Hosting as well as new processes for ordering VMs. Stay tuned to learn more about virtual machines and resources at RWTH Aachen University.
How Do I Get Access to My RWTH Email Account?
Source: Freepik
At the beginning of the semester, we are currently receiving a lot of support requests regarding the “RWTH E-Mail account”. Therefore, in this article we would like to briefly and concisely inform you about everything important regarding your faithful study companion, in order to facilitate communication and the exchange of information as quickly as possible!
IT Center Satisfaction Survey 2022 – Your Opinion Counts!
Source: Freepik
This week our IT Center Satisfaction Survey 2022 started. This survey is aimed at all people who use the services of the IT Center. In order to continuously improve the quality of services and support through our various communication channels, we conduct a satisfaction survey every year. The survey is anonymous. Read the rest of this entry »
New Work – Working from home as a new form of work
Until the beginning of 2020 the normal day-to-day work basically looked normal for almost everyone:
Getting to work in the morning, spending the day in the office with the team, holding meetings, having a quick chat with each other at the coffee machine, and in the evening heading back home again.
Source: Freepik
Suddenly, this routine was interrupted. The pandemic changed the way we worked as we knew it, and new or rather less common forms took root, such as working from home.
As of March 2020, working from home was the new norm for many workers. This confronted us all with new and major challenges that we had to adapt to in a timely manner.
The IT Center Picture Puzzle: Systems and Operation Department
Source: Own illustration
#MeetMeWednesday: Recently we had another picture puzzle in store for you. In this puzzle, we were looking for the keyword for the Systems and Operation department. Could you guess it?
The word we were looking for was “gearwheel”. Georg Schramm, head of the department, tells us what it means and how this key word represents the department.
Changed Opening Hours of the IT-ServiceDesk on October 21, 2022
Source: Freepik
Due to an internal event, the IT-ServiceDesk will be open on Friday, October 21, 2022 at limited hours.
On this day, our locations Seffenter Weg 23 and SuperC will be closed for personal support. Read the rest of this entry »
Welcome to the Winter Semester 2022/23!
Source: Pixabay
We’re glad you’re here and happy to start the new semester with you!
For the new international students, the RWTH has already organized the Welcome Week – also the IT Center was there to make the start in the new country and at the (yet) foreign university a little more pleasant.
You are also new at RWTH and still have difficulties with the IT services? Below in the text you will find a small guide for a good start: A Good Start – IT Services for the Start at RWTH Aachen University
Honeypot – How to Lure Cyber Criminals
Source: Freepik
Sometimes the best defence is a strong offensive. When it comes to IT security, the demand for offensive security measures is greater than ever. These often rely on techniques and approaches that are actually used by criminal hackers to lure user into traps. But attackers themselves can also be tricked into a trap. Honeypots are not only used to attract bears. They can also be used to catch cybercriminals in the act. In this article, we will explain what a honeypot is and how it can be used to increase IT security. Read the rest of this entry »
