Welcome, Dear First Year Students!
Source: Freepik
It’s starting again… The winter semester 2023 / 2024 is just around the corner. Then the lecture halls and cafeterias will once again be filled with countless students – at RWTH there are currently just over 47,000!
With the start of the winter semester, we will once again be welcoming many first-year students to RWTH. Since we know that there is a lot to do between enrollment and the first lecture, we have created a “Guide for New Students” for you. There you will learn step by step what you have to do to be able to use the IT services of the RWTH that are necessary for your studies.
Hot Days at Home: Feel-Good Tips!
Source: Pixabay
As the sun shines brightly and temperatures rise, working from home during hot days can be both a blessing and a challenge. While we enjoy the flexibility of our home offices, the sweltering heat can sometimes make it difficult to stay focused and comfortable. But fear not! With a positive mindset and some creative ideas, we can turn these last hot days of the year into an opportunity to make our home offices into feel-good havens. Let’s explore how we can beat the heat and create a productive and enjoyable workspace.
Ticket Tool Info – Part 2: Advantages of the Ticket-Portal
Source: Own illustration
The second part of our Ticket Tool-Info series of articles is about the Ticket-Portal and its advantages. After informing you about our ticket tool and its functions in the first article, we would like to take a closer look at our Ticket-Portal in this article, through which you can easily and simply send us all your inquiries, whether technical or not. From logging in to the user-friendly interface to tracking progress to the status of your ticket – the Ticket-Portal offers you everything you need.
IT Center Summer Party 2023
Source: Own Illustration
On August 18, 2023, the IT Center management once again invited employees to the annual IT Center Summer Party.After a wonderful summer party in 2022, the employees were looking forward to an exuberant and fun celebration again this year.
After the last weeks were only marked by rain and bad weather, we had fantastic weather on this day
The IT Center party team organized a party for all employees, trainees, student assistants and also alumni. Together we celebrated with good drinks, delicious food, an Olympics and in the best company. Read the rest of this entry »
E-Mail Security – Evaluation of DMARC Policy for Incoming Emails
Source: Pixabay
In the fourth part of our e-mail security series, we would like to inform you about an innovation in our e-mail security policy.
After we reported on e-mail, e-mail statistics at RWTH Aachen University, and the SMTP protocol and its pitfalls in the first and second articles, and informed you about the DKIM identification protocol and DMARC in the third article, this fourth part is now about a new e-mail security requirement. To ensure that RWTH can continue to provide a secure e-mail service in the future, we have decided to introduce the evaluation of a sender’s DMARC policy when accepting mail at the university’s central mail gateway. You can find out what this means in this blog post.
Ticket Tool Info – Part 1: The Ticket Tool and Its Functions
Source: Own illustration
In this article we will familiarise you with the functions and background of our ticket tool. We will also tell you about the big upcoming upgrade of our ticket tool in the period from September 12 to 13, 2023 and the associated service restrictions. But don’t panic: We will remain loyal to you during this period and will be available despite the restrictions during the upgrade. 🙂 Read the rest of this entry »
Adieu CAS CAMPUS Web-Phonebook
Source: Freepik
The old CAS Campus directory will be shut down on August 31, 2023. For many years it served RWTH Aachen University and the RWTH University Hospital as a web phone book. Until the introduction of RWTHonline, CAS CAMPUS was not just a web phonebook at the time, but a fully comprehensive CAMPUS management system for teaching at RWTH.
On the blog, we have provided comprehensive coverage of the project to replace CAS CAMPUS with its follow-up, RWTHcontacts, and have been keeping you up to date.
Since June 28, 2023, the web phone book of CAS CAMPUS is only available for reading and has been replaced by the new directory RWTHcontacts for the RWTH and UKAcontacts for the University Hospital. Read the rest of this entry »
IT Fairytale Hour – What’s the Truth About the Myths?
Source: Freepik
We all know one or two myths that have snuck into our minds over time. Advice like “Put your head in the neck in case of a nosebleed”, everyone has heard before and is still a very common half-knowledge today. But here it is proven that exactly the opposite should be done. Namely, bend the head forward so that the blood can drain off.
Even in the field of IT, there are some tips that are widespread and firmly believed in. But is there really anything to it? Which tips and warnings should be taken seriously and which are old news. We want to get to the bottom of it and take a closer look at how much truth there is behind such myths.
Efficient License Management With Software Asset Management
Source: Freepik
Software has become indispensable for businesses of all types and sizes these days. From communications to project management to data analytics, companies rely on a variety of software solutions to efficiently run their day-to-day business operations. However, managing and controlling software licenses can be a real challenge. And that’s where Software Asset Management (SAM) and its tools come in. In this blog post, we would like to discuss how SAM tools can effectively support license management.
Requesting User Certificates via the RA Portal – Info for End Users
Source: Freepik
As of August 15, 2023, you can request user certificates from GÉANT/TCS in the RA portal. The DFN-PKI Global used so far will cease operation on August 30, 2023.
User certificates function like a digital ID card. They are personal, which means that you can uniquely identify yourself as a user. You can use them to sign documents or e-mails and thus prove that you personally digitally signed a document or sent an e-mail.
You need a user certificate for your e-mail address? You already have a user certificate from DFN-PKI Global? How do you proceed now? In this blog post we would like to provide clarity and answer these and other questions on the subject.
