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IT Center Blog

Schlagwort: ‘Relaunch’

RWTHApp 2.0 – Test the Beta Version now!

May 9th, 2022 | by
RWTHApp auf dem Smartphone

A little sneak peak for you 😊 (Source: Own illustration)

The relaunch of the RWTHApp is getting closer and closer! In November and December 2021, you already had the opportunity to put the alpha version of the RWTHApp 2.0 through its paces and give us your feedback.
We would like to take this opportunity to thank you again for your active participation – your feedback was and is enormously important for the further development of the app and has shown us in one or two places where exactly there is still a need for optimization.

Based on your feedback, we have turned the RWTHApp upside down again and made further adjustments. Now we would like to give you the chance to test the beta version of the new RWTHApp. Read the rest of this entry »

New Design and new Features – the new Chat

May 2nd, 2022 | by
Speech bubbles with Chat Support at the IT Center

Source: Own illustration

Since 2015, in addition to phone and personal support, the IT Center’s Service & Communication department has also been providing chat support. By using this service, you can get in touch with the IT Center’s support team quickly and easily.

By now, our chat support has become indispensable. No matter whether you have questions about RWTHonline and RWTHmoodle, are surfing the IT Center website or visiting our IT Center Help documentation portal, you can send us your questions with just one click on the Chat Support button at the bottom of the screen. Many of your concerns can already be solved quickly and conveniently via this channel. Due to the increased number of enquiries, our availability via Chat Support was extended in March 2020. As of this date, you can reach us via chat from 7:30 a.m. to 6:00 p.m.. In addition, the chat support has now also been connected to our omnichannel system.

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Facelift 2022 – The IT Center Blog Relaunch

April 4th, 2022 | by
Announcement photo with orange ribbon

Announcement for our blog relaunch, Source: Own illustration

NOW ONLINE! Since 2015, we have been providing you with useful information about our IT services for your studies or your work at RWTH Aachen University on our blog. With fun & facts on various topics, we lighten up your everyday life at university. After seven years, a relaunch was due and our beloved blog got a facelift. What changes can you see?

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Relaunch of the IT Center Blog – New Design and New Features

February 2nd, 2022 | by
Workstation with computer screen and the announcement of the IT Center Blog Relaunch

IT Center Blog Relaunch (Source: Pixabay.com)

A fresh breeze is blowing through the house. Spring cleaning is not only being done at home. The IT Center Blog is also being spruced up, modernized and optimized.

The relaunch of the IT Center Blog is planned for spring 2022. Our colleagues involved in this exciting project are looking into SEO, improved usability, the integration of social media channels, the design and much more. Read the rest of this entry »

The new RWTHApp is on its way – and you can test it as the very first!

November 3rd, 2021 | by
Rising sun with "Good morning RWTH Aachen University

New app, new welcome! (Source: Own illustration)

We plan the relaunch of the RWTHApp for mid 2022. To get your feedback during the development, we will launch an alpha test at the end of November 2021! If you use Android or iOS, you can test the new RWTHApp before anyone else for three weeks – from November 22 to December 12, 2021.

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Relaunch of the Documentation Portal

July 15th, 2020 | by

Documentation Portal Becomes IT Center Help

The documentation portal has served its duty. After many years of good service, the successor is already in the starting blocks. (doc.itc.rwth-aachen.de)

The documentation portal has served its duty. After many years of good service, the successor is already in the starting blocks. (doc.itc.rwth-aachen.de)

What began a good six years ago is now taking on a new form. Join us on a short trip down memory lane – and back on the road to the future.

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